[Networker] Stale Asychronous RPC Handle error from NMC

2012-02-02 08:48:35
Subject: [Networker] Stale Asychronous RPC Handle error from NMC
From: Michael Leone <Michael.Leone AT PHA.PHILA DOT GOV>
Date: Thu, 2 Feb 2012 08:48:03 -0500
I'm having some problems with my Networker Management Console, v7.6.2, 
running on Win 7 Pro x64. I will get an error message "Stale Asynchronous 
RPC Handle", and then messages about how the connection has been forcibly 
closed by the remote host. I will stay connected, but lose things like 
group history - that is, if I go to MONITORING, choose a group, 
right-click and say "SHOW DETAILS", I see nothing - no list of which 
clients completed successfully, and how long it took, etc.

Rebooting (not logging off) will clear that. But then the history will 
just randomly disappear again, even without the stale handle error 
message. I know the history still there, because it comes back on a 
reboot. Also, the server seems unaffected - the jobs run on their 
scheduled time, I get the group completion emails as I should, etc. The 
only thing that seems whacky is NMC ...

Searches aren't showing anything, except one suggestion to re-install NMC. 
And I suppose I can do that, but I'd like to find out why, especially if 
the re-install doesn't clear up the problem.

Anybody seen this before?

Michael Leone
Network Administrator, ISM
Philadelphia Housing Authority
2500 Jackson St
Philadelphia, PA 19145
Tel:  215-684-4180
Cell: 215-252-0143
<mailto:michael.leone AT pha.phila DOT gov>

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