Wow, that's the first time I've heard the base enabler going bad. I've
had old 4.4 codes that were replaced by newer enabler codes, but EMC
support just swapped them out for me when they would no longer work..
Licensing with EMC is just horrible. Every year that I renew, it takes
forever to get going.
Thanks for the heads up.. I'm going to upgrade one of my small servers
(10 clients) to 7.6.2 this week, or next.
David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Michael Leone
Sent: Tuesday, June 21, 2011 11:00 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] 7.6.2 and old licensing bundle - errors assigning
auth codes
A heads up for everybody. I had a Win2003 (32 bit) 7.5.2 server that we
upgraded to Win2008 R2 (64 bit) 7.6.2. We re-formatted the drive and
upgraded. Same DNS name, same IP address. I saved copies of /index, /mm
and /res, and overwrote what the installer put in. I still had problems
starting up, but Tech Support worked those out. What we (both Tech
Support
and I) didn't expect was a licensing issue.
Obviously I had to move my licenses from the old hostid to a new host d.
No problem; done that before. This time, however, the new enabler code
would not work; I got an error saying that this enabler was for a
different platform. WTF? After verifying both old hostid and new hostid
with Licensing, and verifying that both the old hostid and new hostid
were
for the Windows platform, Licensing told me my problem was that the
license bundle that I had (the LAC) was "too old", and that's what was
causing my problems. They said I needed to get my vendor (CDW) to work
with EMC Licensing to "upgrade" my license bundle from it's current,
obsolete, no longer offered bundle ... to a new one. THEN when I had a
new
bundle (I guess a new LAC?), I could get an enabler that would work.
All news to me.
My bundle is maybe 4 or 5 years old, from when we first started using
Networker. We renew support every year, of course, and but new client
licenses, etc, as needed. I had no idea that the enabler codes would
fail
to work, if the license bundle was too old.
Luckily this is my first 7.6.2 install, at a remote site. I shudder to
think what would happen at my main site, with 130 clients ...
Am I the only one seeing this issue, when upgrading to 7.6.2?
--
Michael Leone
Network Administrator, ISM
Philadelphia Housing Authority
2500 Jackson St
Philadelphia, PA 19145
Tel: 215-684-4180
Cell: 215-252-0143
<mailto:michael.leone AT pha.phila DOT gov>
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