Hi Dave

See if "helios"appears associated to the loopback on the /etc/hosts file.
If that is the case you need to remove "helios" from that line.

 

jee


  
On Monday 20 June 2011 18:11:55 Werth, Dave wrote:
> All of our backups are failing with the message:
>
>
> * helios:index 3 retries attempted
>
> * helios:index 39078:save: SYSTEM error: `localhost' is not a valid index
> name for the client `localhost'
>
> * helios:index
>
> * helios:index 5777:save: Cannot open save session with apollo
>
>      * <ERROR> :  Failed with error(s)
>
> Only the index is failing to back up.  The rest of the savesets backup
> fine.
>
> I've cleared the nsr\tmp directory and the jobsdb directories and rebooted
> the server but that didn't help.
>
> Anybody have a clue how to fix that?
>
> Dave Werth
> Garmin AT, Inc.
> Salem, Oregon
>
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