Hi,
This is related to VSS on Windows 2008 and R2. 
I've seen some other cases. You should check if the files really exists in the 
vss snapshot because in some case, for one resaon or another, Networker seems 
to receive a list of files from vss which is not correct.
Kind regards

> Date: Mon, 16 May 2011 14:01:45 -0700
> From: networker-forum AT BACKUPCENTRAL DOT COM
> Subject: [Networker] Missing folders in backup identified in nsrinfo
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> 
> Hi guys hope you can help 
> 
> Networker version : 7.5.2.5
> OS: Windows 2008 R2
> 
> I am working on an escalated issue with Cap the problem has been ongoing for 
> three weeks., I am hoping you can help 
> 
> Problem description:
> 
> Client winprfscl03.internal.westminster.gov.uk has issues  with saveset 
> R:\WINPRIFFLS01-02FC\DATA  - backup completes as successful 
> 
> how ever after verifying the files and folders in nsrinfo it turns out that 
> we are missing some folders and files
> 
> The following folders do not appear in the nsrinfo output 
> 
> D_Westminster Education
> 
> EUC_ADBackup
> 
> EUC_DHCPBackup
> 
> food
> 
> D_WEdICT
> 
>  
> 
> These are all DFS folders. The data is all local to the host. 
> 
>  
> 
>  
> 
> However when we check the incremental backups the DFS folders are backed up 
> 
>  
> 
> The saveset size is 1.8 TB
> 
>  
> 
>  
> 
> Action 1  Performed:
> 
> As a work around last week I completed an ad hoc backup of the above four 
> folders, with their absolute path names as per below
> 
>  
> 
> R:\WINPRIFFLS01-02FC\DATA\EUC_DHCPBackup
> 
> R:\WINPRIFFLS01-02FC\DATA\D_WEdICT
> 
> R:\WINPRIFFLS01-02FC\DATA\D_Westminster Education
> 
> R:\WINPRIFFLS01-02FC\DATA\EUC_ADBackup
> 
> R:\WINPRIFFLS01-02FC\DATA\food
> 
>  
> 
>  
> 
> Results
> 
>  
> 
> Backup was successful so on that basis decided to split the folder into 31 
> savesets so that we could perform backups with the absolute path names, so 
> that no folders were missed out. 
> 
>  
> 
> Action 2 Performed 
> 
>  
> 
> We  spilt the R:\WINPRIFFLS01-02FC\DATA into 31 savesets
> 
>  
> 
> Subset 1:
> 
> r:\winpriffls01-02fc\data\D_Transportation
> 
> r:\winpriffls01-02fc\data\D_P&CD Photo Library
> 
> r:\winpriffls01-02fc\data\D_Information Services
> 
> r:\winpriffls01-02fc\data\D_Parking Unit
> 
> r:\winpriffls01-02fc\data\D_GI Data
> 
> r:\winpriffls01-02fc\data\D_CEX-Human Resources
> 
> r:\winpriffls01-02fc\data\D_CSU
> 
> r:\winpriffls01-02fc\data\D_Libraries_Staff
> 
> r:\winpriffls01-02fc\data\d_Corporate Property CAD
> 
> r:\winpriffls01-02fc\data\D_Archibus Data
> 
> r:\winpriffls01-02fc\data\d_fctest
> 
>  
> 
> Subset 2:
> 
> r:\winpriffls01-02fc\data\D_City Planning Group
> 
> r:\winpriffls01-02fc\data\food
> 
> r:\winpriffls01-02fc\data\d_special events
> 
> r:\winpriffls01-02fc\data\D_Procurement&SRMUnit
> 
> r:\winpriffls01-02fc\data\D_HRDirect
> 
> r:\winpriffls01-02fc\data\D_Trans Highways Planning
> 
> r:\winpriffls01-02fc\data\D_Highways project
> 
> r:\winpriffls01-02fc\data\D_Families
> 
> r:\winpriffls01-02fc\data\D_Corporate Property (OLD)
> 
> r:\winpriffls01-02fc\data\EUC_DHCPBackup
> 
>  
> 
> Subset 3:
> 
> r:\winpriffls01-02fc\data\D_Communications
> 
> r:\winpriffls01-02fc\data\D_Westminster Education
> 
> r:\winpriffls01-02fc\data\D_CONSUMER PROTECTION
> 
> r:\winpriffls01-02fc\data\EUC_ADBackup
> 
> r:\winpriffls01-02fc\data\D_S&P CC
> 
> r:\winpriffls01-02fc\data\D_Crime & Disorder Reduction Team
> 
> r:\winpriffls01-02fc\data\D_WEdICT
> 
> r:\winpriffls01-02fc\data\D_Built Environment Finance
> 
> r:\winpriffls01-02fc\data\D_CORPORATE PROPERTY (NEW)
> 
> r:\winpriffls01-02fc\data\D_EV_Test
> 
>  
> 
> Results 2 :
> 
>  
> 
> The group is still running however again its missing some of the files as it 
> says it can not be opened 
> 
>  
> 
> For example with the line highlighted turqoise worked well when the full 
> backup R:\WINPRIFFLS01-02FC\DATA  was specified last week 
> 
> However this weekend after specifying full path 
> R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\  we get the following issue,
> 
>  
> 
> winprfscl03.internal.westminster.gov.uk  r:\winpriffls01-02fc\data\D_HRDirect 
>       full        1305453089       45714   savegrp: suppressed 71 lines of 
> verbose output
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\files 2003-06.zip 
> could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\oracle 
> screenprints.doc could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\Osbourn appeal.pdf 
> could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File 
> R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\R09801_ZJDE0002_676667.pdf could not be 
> opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File 
> R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\R42800_COW005_225512.pdf could not be 
> opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_HRDirect\Thumbs.db could not be 
> opened and was not backed up. (No such file or directory)
> 
> winprfscl03.internal.westminster.gov.uk  r:\winpriffls01-02fc\data\d_special 
> events           full        1305418418       80425            savegrp: 
> suppressed 68 lines of verbose output
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\d_special events\Photos\ZZBY 
> January 2011\ could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\d_special events\Photos\ZZBZ 
> February 2011\ could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\d_special events\Photos\ZZCA 
> March 2011\ could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\d_special events\Photos\ZZCB 
> April 2011\ could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\d_special events\Photos\ZZCC May 
> 2011\ could not be opened and was not backed up. (No such file or directory)
> 
> winprfscl03.internal.westminster.gov.uk  r:\winpriffls01-02fc\data\food     
> full        1305394214       104630  savegrp: suppressed 52 lines of verbose 
> output
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\food\CONSUMER PROTECTION\Health & 
> Safety\ could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\food\CONSUMER PROTECTION\Legal & 
> Admin\ could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\food\CONSUMER PROTECTION\Primary 
> Authority\ could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\food\CONSUMER 
> PROTECTION\Projects\ could not be opened and was not backed up. (No such file 
> or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\food\CONSUMER 
> PROTECTION\Thumbs.db could not be opened and was not backed up. (No such file 
> or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\food\Thumbs.db could not be 
> opened and was not backed up. (No such file or directory)
> 
> winprfscl03.internal.westminster.gov.uk  r:\winpriffls01-02fc\data\D_City 
> Planning Group  full        1305372086       126758            savegrp: 
> suppressed 149 lines of verbose output
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_City Planning Group\mark.txt 
> could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_City Planning Group\nd.dbg 
> could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_City Planning Group\north.def 
> could not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_City Planning Group\Policy 
> Option 46.doc could not be opened and was not backed up. (No such file or 
> directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_City Planning Group\PPS6 - 
> Planning for Town Centres.pdf could not be opened and was not backed up. (No 
> such file or directory)
> 
> winprfscl03.internal.westminster.gov.uk  
> r:\winpriffls01-02fc\data\D_Information Services full        1305371037       
> 127772            savegrp: suppressed 99 lines of verbose output
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_Information 
> Services\WCC_Authorising_CRs\ could not be opened and was not backed up. (No 
> such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_Information 
> Services\wcc_letterhead_word_1.doc could not be opened and was not backed up. 
> (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_Information 
> Services\Wirelesscity\ could not be opened and was not backed up. (No such 
> file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_Information Services\zc\ could 
> not be opened and was not backed up. (No such file or directory)
> 
> <WARNING> :  File R:\WINPRIFFLS01-02FC\DATA\D_Information 
> Services\ZohraFatima\ could not be opened and was not backed up. (No such 
> file or directory)
> 
>  
> 
>  
> 
> Troubleshooting steps: 
> 
>  
> 
> Support have asked us about whether there are DFS folders on this client. 
> There are but they are not remote. 
> 
> Support have asked us to upgrade to NW 7.6.1.5.build.467 
> 
> as they include NW125991 - files under mount point are not backing up 
> 
> NW121085 - Windows: skipping any mount point in the path of any writers of 
> the system
> 
>  
> 
> We were also asked to perform the following actions: 
> 
>  
> 
>  
> 
> Under General tab there is an option called Backup renamed directories. Check 
> that box.
> 
> Change the backup command >> save -xL
> 
>  
> 
> We have not done this yet: 
> 
>  
> 
> as 
> 
> 1. The directory when specified as a full path does not backup up the file. 
> 
> 2. The direcotry has not been renamed.
> 
> +----------------------------------------------------------------------
> |This was sent by mohamed.rahiman AT emc DOT com via Backup Central.
> |Forward SPAM to abuse AT backupcentral DOT com.
> +----------------------------------------------------------------------
> 
> To sign off this list, send email to listserv AT listserv.temple DOT edu and 
> type "signoff networker" in the body of the email. Please write to 
> networker-request AT listserv.temple DOT edu if you have any problems with 
> this list. You can access the archives at 
> http://listserv.temple.edu/archives/networker.html or
> via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
                                          
To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER