First of all the original poster should really upgrade both the server
and storage-node to a more current release of Networker.. 7.3.2 is
pretty ancient by a lot of standards... Get to at least 7.4.4 or 7.5.3
or better.
When we've had library problems such as this in the past, it often has
sometimes been a miss-match with the control-port settings or loss of
persistent binding (a Windows thing) with the tape drives. The Easiest
and fastest way to correct it was to delete and re-create the library
via NMC. After doing this a few times, you get pretty fast at it so it
only takes 5 to 10 minutes total. This also stops & restarts the nsrlcpd
daemon/process.... Rebooting will not fix anything and can cause more
problems than it fixes...
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of George Sinclair
Sent: Tuesday, January 11, 2011 4:09 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] nsrlcpd is not running for this jukebox
backuphell wrote:
> Thanks for responding.
>
> The jukebox and other tape drive are showing up in device manager.
Unless I read wrong, both are working properly and the driver is loaded.
I had to stop the removeable storage service in order to run inquire.
Kicked back an error. This is the output from the command:
>
> [email protected]:TEAC DVD-ROM DW-224ECK.8A|CD-ROM
> [email protected]:COMPAQ SCSI COMMUNICATECISS|Unknown Device Type
> [email protected]:HP LOGICAL VOLUME 2.58|Disk, \\.\PHYSICALDRIVE0
>
WWNN=600508B10010545851534C304F49FFFF
> [email protected]:HP LOGICAL VOLUME 2.58|Disk, \\.\PHYSICALDRIVE1
>
WWNN=600508B10010545851534C304F490000
> [email protected]:COMPAQ SCSI COMMUNICATECISS|Unknown Device Type
> [email protected]:HP Ultrium 3-SCSI G54W|Tape
> [email protected]:HP 1x8 autoloader 1.50|Autochanger (Jukebox)
We're running Linux with one tape library attached to a storage node.
I've had a few problems in the past with 'nsrjb' complaining that the
tape library is not ready. So, for example, running something like
'nsrjb -s server' from the storage node would produce an inventory as
expected, but it would also report that the library was not ready in the
header output. Vary annoying! Stopping and restarting the NW software on
both the primary and storage node servers did not fix it, nor did
rebooting, and there appeared to be nothing wrong with the tape library
itself, and the library indicated nothing amiss.
Now, I don't recall the specifics of the problem when it's occurred in
the past, and what we did to correct it, but one thing that I do
remember is that instead of seeing just one instance of 'nsrlcpd', I
might see two at some point. We only have one tape library, and I know
that I should not see two, so something was clearly wrong.
The last time this happened, we had just recently power cycled the tape
library. The ugly problem reared its head once more. The 'inquire'
command reported everything, but once again, same 'jukebox not ready'
problem, and I'm pretty sure the weirdness with 'nsrlcpd'. After a
little investigation, I realized that the control port that NMC reported
was *NOT* the same as what 'inquire' was reporting. Clearly, the control
port value had changed following the power cycle. Not sure if that's
surprising or not. I ended up manually changing the Control port value
under the library configuration in NMC to match what 'inquire' reported.
Prior to that, the 'Ready' box was not checked, and then I think that
fixed it, and it worked, but I think I finally ended up just
reconfiguring the library using jbconfig.
Again, I'm not sure what's caused the problem in the past, but if it
ever happens again, the control port value will be the first thing I'll
check.
George
>
>
> Below is the daemon.log file:
>
> 01/11/11 07:49:02 nsrd: server notice: started
> 01/11/11 07:49:15 nsrmmgd: Starting nsrmmgd.
> 01/11/11 07:49:18 nsrd: NetWorker
> 01/11/11 07:49:18 nsrd: 7.3.2.Build.364
> 01/11/11 07:49:18 nsrd: 364
> 01/11/11 07:49:18 nsrd: Wed Aug 23 19:35:24 2006
> 01/11/11 07:49:18 nsrd: Build arch.: nt86
> 01/11/11 07:49:18 nsrd: DBG=0,OPT=
> 01/11/11 07:49:22 nsrindexd: Running nsrck to check client file
indices
> 01/11/11 07:49:25 nsrmmdbd: media db is checking btrees
> 01/11/11 07:49:25 nsrmmdbd: media db is consistency checking the
database
> 01/11/11 07:49:26 nsrmmdbd: media db is open for business
> 01/11/11 07:49:26 nsrmmgd: Started nsrlcpd on host `scd-fs1' with
command line options '-s scd-fs1.scdirect.com -N 1 -n 1 '.
> 01/11/11 07:49:26 nsrd: index notice: checking index for 'ecomdb'
> 01/11/11 07:49:26 nsrd: index notice: C:\Program
Files\Legato\nsr\index\ecomdb contains 714 records occupying 129 KB
> 01/11/11 07:49:26 nsrd: index notice: checking index for
'crystal-util.scdirect.com'
> 01/11/11 07:49:26 nsrd: index notice: C:\Program
Files\Legato\nsr\index\crystal-util.scdirect.com contains 919 records
occupying 1116 KB
> 01/11/11 07:49:26 nsrd: index notice: checking index for
'scd-fs1.scdirect.com'
> 01/11/11 07:49:26 nsrd: index notice: C:\Program
Files\Legato\nsr\index\scd-fs1.scdirect.com contains 464763 records
occupying 68 MB
> 01/11/11 07:49:26 nsrd: index notice: checking index for
'scd-cfs1.scdirect.com'
> 01/11/11 07:49:26 nsrd: index notice: C:\Program
Files\Legato\nsr\index\scd-cfs1.scdirect.com contains 393002 records
occupying 50 MB
> 01/11/11 07:49:26 nsrd: index notice: Completed checking 4 client(s)
> 01/11/11 07:49:26 nsrlcpd #1: Starting program `nsrlcpd #1', with
process ID 764, on HOST scd-fs1.scdirect.com.
> 01/11/11 07:49:27 nsrjobd: index save job on scd-fs1.scdirect.com
marked COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: savegroup job on scd-fs1.scdirect.com
marked COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: savegroup job on scd-fs1.scdirect.com
marked COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: index save job on scd-fs1.scdirect.com
marked COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: savegroup job on scd-fs1.scdirect.com
marked COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-cfs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:27 nsrjobd: save job on scd-fs1.scdirect.com marked
COMPLETED during restart of nsrjobd
> 01/11/11 07:49:29 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 07:49:31 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 07:49:31 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 07:49:31 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 07:49:31 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 07:49:31 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 07:49:31 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 07:49:45 nsrd: NetWork Edition
> 01/11/11 07:49:45 nsrd: License Summary:
> 01/11/11 07:49:45 nsrd: Available: sv=10, ws=0, clu=0, clu_nt=0,
clu_unix=0, clu_linux=0, ndmp=0
> 01/11/11 07:49:45 nsrd: Borrowed: sv_borrowed=0, clu_borrowed_nt=0,
clu_borrowed_unix=0, clu_borrowed_linux=0
> 01/11/11 07:49:45 nsrd: Remaining: sv=6, ws=0, clu=0, clu_nt=0,
clu_unix=0, clu_linux=0, ndmp=0
> 01/11/11 07:49:45 nsrd: Connected Servers: (4)
> 01/11/11 07:49:45 nsrd: crystal-util.scdirect.com ecomdb
scd-cfs1.scdirect.com scd-fs1.scdirect.com
> 01/11/11 07:49:48 nsrmmd #2: Start nsrmmd #2, with PID 5456, at HOST
scd-fs1.scdirect.com
> 01/11/11 07:50:32 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 07:50:34 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 07:50:35 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 07:50:35 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 07:50:35 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 07:50:35 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 07:50:35 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 07:50:35 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 07:51:24 nsrd: [Jukebox `HP_autochanger', operation 1].
Initiated operation `operation: "Label"; operation device: "\\.\Tape0";
operation response: "prompt"; operation slots: "1-1"; operation
template: "scd_fs1.scdirect.com.091"; operation volume pool: "Default";
'.
> 01/11/11 07:51:24 nsrmmgd: Jukebox `HP_autochanger' is unavailable.
nsrlcpd is not running for this jukebox.
> 01/11/11 07:51:24 nsrd: [Jukebox `HP_autochanger', operation # 1].
Jukebox `HP_autochanger' is unavailable. nsrlcpd is not running for this
jukebox.
> 01/11/11 07:51:24 nsrd: [Jukebox `HP_autochanger', operation # 1].
Finished with status: retryable
> 01/11/11 07:51:24 nsrmmgd: Jukebox 'HP_autochanger' is not in a valid
state for nsrlcpd update.
> 01/11/11 07:52:06 nsrd: [Jukebox `HP_autochanger', operation 2].
Initiated operation `operation: "Inventory"; operation device:
"\\.\Tape0"; operation slots: "1-1"; operation task: "verify during
inventory"; '.
> 01/11/11 07:52:07 nsrmmgd: Jukebox `HP_autochanger' is unavailable.
nsrlcpd is not running for this jukebox.
> 01/11/11 07:52:07 nsrd: [Jukebox `HP_autochanger', operation # 2].
Jukebox `HP_autochanger' is unavailable. nsrlcpd is not running for this
jukebox.
> 01/11/11 07:52:07 nsrd: [Jukebox `HP_autochanger', operation # 2].
Finished with status: retryable
> 01/11/11 07:52:07 nsrmmgd: Jukebox 'HP_autochanger' is not in a valid
state for nsrlcpd update.
> 01/11/11 07:52:36 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 07:52:38 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 07:52:39 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 07:52:39 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 07:52:39 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 07:52:39 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 07:52:39 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 07:52:39 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 07:55:40 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 07:55:42 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 07:55:44 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 07:55:44 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 07:55:44 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 07:55:44 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 07:55:44 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 07:55:44 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 07:58:45 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 07:58:47 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 07:58:49 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 07:58:49 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 07:58:49 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 07:58:49 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 07:58:49 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 07:58:49 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 08:02:50 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 08:02:52 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 08:02:54 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 08:02:54 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 08:02:54 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 08:02:54 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 08:02:54 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 08:02:54 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 08:02:55 nsrmmgd: Jukebox 'HP_autochanger' is being disabled
because configuration of nsrlcpd 1 at host `scd-fs1' failed more than 10
times.
> 01/11/11 08:02:55 nsrmmgd: Disabling jukebox `HP_autochanger' due to a
configuration problem. Correct the problem and re-enable the jukebox
resource.
> 01/11/11 08:02:55 nsrd: Jukebox HP_autochanger is now disabled.
> 01/11/11 08:02:55 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 08:23:34 nsrd: media info: Suggest manually labeling a new
writable volume for pool 'Default'
> 01/11/11 08:23:34 nsrd: media waiting event: Waiting for 1 writable
volumes to backup pool 'Default' tape(s) on scd-fs1.scdirect.com
> 01/11/11 08:23:39 nsrmmd #3: Start nsrmmd #3, with PID 4616, at HOST
scd-fs1.scdirect.com
> 01/11/11 08:38:53 nsrd: Jukebox HP_autochanger is now enabled.
> 01/11/11 08:38:55 nsrmmgd: Started nsrlcpd on host `scd-fs1' with
command line options '-s scd-fs1.scdirect.com -N 1 -n 1 '.
> 01/11/11 08:38:56 nsrlcpd #1: Starting program `nsrlcpd #1', with
process ID 3924, on HOST scd-fs1.scdirect.com.
> 01/11/11 08:38:59 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 08:39:01 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 08:39:02 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 08:39:02 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 08:39:02 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 08:39:02 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 08:39:02 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
> 01/11/11 08:39:57 nsrd: media critical event: Waiting for 1 writable
volumes to backup pool 'Default' tape(s) on scd-fs1.scdirect.com
> 01/11/11 08:40:03 nsrlcpd #1: Jukebox `HP_autochanger' is exiting. The
jukebox is no longer managed by nsrlcpd.
> 01/11/11 08:40:05 nsrlcpd #1: Creating Jukebox `HP_autochanger'
> 01/11/11 08:40:07 nsrlcpd #1: Configuring Jukebox `HP_autochanger'
> 01/11/11 08:40:07 nsrmmgd: lcpd 1 at host scd-fs1.scdirect.com
reported error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> ' for the command `3'.
> 01/11/11 08:40:07 nsrmmgd: Configuration of jukebox `HP_autochanger'
failed with the following error: 'Jukebox `HP_autochanger', command
operation `CONFIG', command ID 2 is not connected.
> '.
> 01/11/11 08:40:07 nsrmmgd: Jukebox 'HP_autochanger' is unavailable.
The config command failed on nsrlcpd 1 for host `scd-fs1'. Retrying..
> 01/11/11 08:40:07 nsrmmgd: mgd_process_admin_response: failed to
process response for command 3 from lcpd 1 at host scd-fs1.scdirect.com
with error 'Jukebox `HP_autochanger', command operation `CONFIG',
command ID 2 is not connected.
> '.
> 01/11/11 08:40:07 nsrmmgd: nsrlcpd response processing failed with
error 'Jukebox `HP_autochanger', command operation `CONFIG', command ID
2 is not connected.
> '.
>
> The jukebox keeps asking for writable media, but the tapes are set to
overwrite if need be. That is recorded a lot in the event logs.
>
> Any clues based on the log files?
>
>
+----------------------------------------------------------------------
> |This was sent by cmaligno AT scdirect DOT com via Backup Central.
> |Forward SPAM to abuse AT backupcentral DOT com.
>
+----------------------------------------------------------------------
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--
George Sinclair
Voice: (301) 713-3284 x210
- The preceding message is personal and does not reflect any official or
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