On Wed, 24 Nov 2010, STANLEY R. HORWITZ wrote:

Rachel;

Can you log onto the storage node that has that tape library connected to
it and see if there are any telltale errors in that system's log files?

There's nothing much in our debug logs at all - this is from a diagnostic run 
this morning:

Nov 24 11:51:10 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: 
(info) Searching for NetWorker SCSI devices on 'nsrserverhost'...
Nov 24 11:51:10 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: 
(info) Starting dvdetect process on host 'nsrserverhost'...
Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: (info) Found 
new LTO Ultrium-3 device /dev/rmt/40cbn on host <nsrserverhost>. (<HP      Ultrium 
3-SCSI  L63S at SCSI Bus 4 Target 2 LUN 0>)
Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: (info) Found 
new LTO Ultrium-3 device /dev/rmt/41cbn on host <nsrserverhost>. (<HP      Ultrium 
3-SCSI  L63S at SCSI Bus 4 Target 3 LUN 0>)
Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: (info) Found 
new LTO Ultrium-3 device /dev/rmt/42cbn on host <nsrserverhost>. (<HP      Ultrium 
3-SCSI  L63S at SCSI Bus 4 Target 6 LUN 0>)
Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: (info) Found 
new LTO Ultrium-3 device /dev/rmt/44cbn on host <nsrserverhost>. (<HP      Ultrium 
3-SCSI  L63S at SCSI Bus 5 Target 1 LUN 0>)
Nov 24 11:51:16 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: (info) Found 
new LTO Ultrium-3 device /dev/rmt/43cbn on host <nsrserverhost>. (<HP      Ultrium 
3-SCSI  L6CS at SCSI Bus 5 Target 3 LUN 0>)
Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: (info) Found 
new LTO Ultrium-3 device /dev/rmt/45cbn on host <nsrserverhost>. (<HP      Ultrium 
3-SCSI  L63S at SCSI Bus 5 Target 4 LUN 0>)
Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: 
(info) Found the library `pta-L700e' already configured but disabled!
Nov 24 11:51:17 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: 
(info) Ending dvdetect process on host 'nsrserverhost'...
Nov 24 11:51:19 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: 
(info) Finished searching for new backup devices.
Nov 24 11:51:19 nsrserverhost root: [ID 702911 daemon.notice] NetWorker media: 
(info) Jukebox pta-L700e is now enabled.

Last night, when the hangup happened, there was no details in any of the logs - 
it just hangs up :/



Thanks very much for looking.....

On 11/23/10 7:16 PM, "Rachel Polanskis" <r.polanskis AT UWS.EDU DOT AU> wrote:

Hi,
We have an L700E attached to a Sun T5220, that has mostly been working OK.

Last week, the system went offline with the error:

39078:nsrjb: RAP error: No jukeboxes are currently usable.

So I killed off the evil NetWorker 7.6.Build.142 software, cleaned out
/nsr/tmp
and restarted with the library coming back "as advertised".

Last night, it decided to ruin my evening by doing it again.

This time, no matter what I do, I cannot get the system online again.


I have rebooted the server/cleared /nsr/tmp and Powered off/IPL the
library several times now.


The system will not come up.     This library is 50Km from where I sit,
so I
cannot just go in and get this checked out easily.   I am getting someone
to check
the CAP's are closed, but I am certain they are.

No matter what I  try, we always get nsrjb: RAP error: No jukeboxes are
currently usable

Can someone please let me know if they have had a similar issue.

We used to just run nsrjb -HH when this happened but it is not
working for us at all.   No nsrjb commands will pass the RAP error.

So, before I run screaming into the night with this frustrating problem,
please help!    I can supply info as required but I am totally stuck.


Cheers.

--
Rachel Polanskis        Systems Admin, University of Western Sydney
ADD Werrington North Campus    (+61 2) 9678 7291  <r.polanskis AT uws.edu DOT 
au>
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--
Rachel Polanskis                Systems Admin, University of Western Sydney
ADD Werrington North Campus     (+61 2) 9678 7291  <r.polanskis AT uws.edu DOT 
au>
   "The perversity of the Universe tends towards a maximum." - Finagle's Law

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