Matthew Huff <mhuff AT ox DOT com> wrote on 11/12/2009 09:46:19 AM:
> Once you reboot after the registery key, you will need to edit the
> libraries with the correct new device names. It's usually easier
> just to document the library settings and deleted/recreate.
That was it. And the weird thing is .. I knew this, and (thought) I had
set that persistence key already. Turns out I didn't know what I was
talking about, as usual. :-)
Thanks for the help.
>
> ----
> Matthew Huff | One Manhattanville Rd
> OTA Management LLC | Purchase, NY 10577
> http://www.ox.com | Phone: 914-460-4039
> aim: matthewbhuff | Fax: 914-460-4139
>
>
> -----Original Message-----
> From: EMC NetWorker discussion [mailto:[email protected].
> EDU] On Behalf Of MIchael Leone
> Sent: Thursday, November 12, 2009 9:30 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] New LTO4 library doesn't recognize tapes in
drive ..
>
> Matthew Huff <mhuff AT ox DOT com> wrote on 11/12/2009 09:18:15 AM:
>
> > If you are running in Windows and using tape device files like \\.
> > \Tape0, etc... then you will have problems as tape libraries are
> > added, modified, deleted, or rebooted. It does not matter if you
> > have setup fiber channel persistent binding, the issue isn't at the
> > FC driver level. There is an additional layer in Windows called the
> > Windows Plug & Play driver. It will rename/renumber devices. This is
> > bad for tape devices.
> >
> > Microsoft added a hotfix that was latter rolled into the service
packs.
> >
> > The final solution is modify the registery:
> >
> > 1. Click Start, click Run, type regedit in the Open box, and then
click
> OK.
> > 2. Locate and then click the following registry subkey:
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Tape
> > 3. On the Edit menu, point to New, and then click DWORD Value.
> > 4. Type Persistence, and then press ENTER.
> > 5. Right-click the Persistence registry entry, and then click Modify.
> > 6. Type 1 in the Value data box, and then click OK.
>
> Hrm ... I have this key, but it is value 0. I am changing it 1 now ...
>
> > 7. Quit Registry Editor.
> > 8. Restart the computer.
> >
> > After the reboot, the tape devices won't be called \\.\Tape0
> > anymore. They will be like \\.\Tape64364 and they will persist
> > across reboots and topology changes.
> >
> >
> > ----
> > Matthew Huff | One Manhattanville Rd
> > OTA Management LLC | Purchase, NY 10577
> > http://www.ox.com | Phone: 914-460-4039
> > aim: matthewbhuff | Fax: 914-460-4139
> >
> >
> > -----Original Message-----
> > From: EMC NetWorker discussion [mailto:[email protected].
> > EDU] On Behalf Of MIchael Leone
> > Sent: Thursday, November 12, 2009 8:56 AM
> > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > Subject: [Networker] New LTO4 library doesn't recognize tapes in drive
> ..
> >
> > Last night I replaced my SDLT-600 drives with new LTO4 drives. And now
> I'm
> > having problems. When I tell Networker to label a tape, it grabs a
tape;
>
> > loads a tape; tries to label a tape, then complains that there is no
> tape
> > in the drive. I have verified that physically, a tape moves from a
slot,
>
> > into the drive. But Networker thinks there isn't a tape there. It
worked
>
> > once or twice. But now it won't even inventory the tapes that got
> > successfully labeled.
> >
> > >nsrjb -vvvvv -j %OverlandLib% -L -b"PHACLONE" -S2 1127155309
> > setting verbosity level to `5'
> > 42666:nsrjb: initiate_jbox_rap_command: jb_res attrlist:
> > command: \
> > nsrjb -vvvvv -j [email protected] -L -bPHACLONE -S2 1127155309;
> > name: [email protected];
> > operation: Label;
> > operation report mode: verbose5;
> > operation response: prompt;
> > operation slots: 2;
> > operation template: 1127155309;
> > operation volume pool: PHACLONE;
> > source: nsrjb;
> > 42667:nsrjb: initiate_jbox_rap_command: op_stat attrlist:
> > command: \
> > nsrjb -vvvvv -j [email protected] -L -bPHACLONE -S2 1127155309;
> > name: [email protected];
> > type: NSR operation status;
> > Info: Preparing to load volume `-' from slot 2 into device
`\\.\Tape1'.
> > Info: Loading volume `-' from slot `2' into device `\\.\Tape1'.
> > Info: Load sleep for 5 seconds.
> > Info: Performing operation `Verify label' on device `\\.\Tape1'.
> > Info: Operation `Verify label' in progress on device `\\.\Tape1'
> > Info: Performing operation `Eject' on device `\\.\Tape1'.
> > Error: Device/media error: read open error: command completed
> successfully
> > (drive status is There is not a tape in the drive)
> > Info: Operation `Eject' in progress on device `\\.\Tape1'
> > Info: Preparing to unload volume `-' from device `\\.\Tape1' to slot
2.
> > Info: Unloading volume `-' from device `\\.\Tape1' to slot 2.
> > Info: Unload sleep for 5 seconds.
> > Error: Device/media error: read open error: command completed
> successfully
> > (drive status is There is not a tape in the drive)
> > 39077:nsrjb: error, Jukebox command terminated with errors.
> >
> > The labeling worked once or twice. But Networker won't now inventory
the
>
> > tape it made, giving the same error:
> >
> > C:\PHA Scripts>nsrjb -vvvvv -j %OverlandLib% -I -S3
> > setting verbosity level to `5'
> > 42666:nsrjb: initiate_jbox_rap_command: jb_res attrlist:
> > command: nsrjb -vvvvv -j [email protected]
-I
> > -S3;
> > name: [email protected];
> > operation: Inventory;
> > operation report mode: verbose5;
> > operation slots: 3;
> > source: nsrjb;
> > 42667:nsrjb: initiate_jbox_rap_command: op_stat attrlist:
> > command: nsrjb -vvvvv -j [email protected]
-I
> > -S3;
> > name: [email protected];
> > type: NSR operation status;
> > Info: Preparing to load volume `1127155310' from slot 3 into device
> > `\\.\Tape5'.
> > Info: Loading volume `1127155310' from slot `3' into device
`\\.\Tape5'.
> > Info: Load sleep for 5 seconds.
> > Info: Performing operation `Verify label' on device `\\.\Tape5'.
> > Info: Operation `Verify label' in progress on device `\\.\Tape5'
> > Info: Cannot read the current volume label: read open error: command
> > completed successfully (drive status is There is not a tape i
> > n the drive)
> > Info: Performing operation `Eject' on device `\\.\Tape5'.
> > Info: Operation `Eject' in progress on device `\\.\Tape5'
> > Info: Preparing to unload volume `1127155310' from device `\\.\Tape5'
to
>
> > slot 3.
> > Info: Unloading volume `1127155310' from device `\\.\Tape5' to slot 3.
> > Info: Unload sleep for 5 seconds.
> > Error: Jukebox `[email protected]' failed to perform an
inventory.
> > Error: Jukebox `[email protected]' failed to perform an
inventory.
> > 39077:nsrjb: error, Jukebox command terminated with errors.
> >
> > I have the tech from the tape company (Overland) here now, running a
> > hardware diagnostic, to rule out physical problems before I call EMC.
> The
> > drives pass the Library and Tape Tools testing, for reading and
writing,
>
> > so I expect that it will pass these diagnostics, too. The tech is
> certain
> > it's a software issue with Networker (and he's probably right); he
feels
>
> > it's a timing issue. Since I can't call EMC until he's done his tests,
I
>
> > figured I'd ask if anyone here has any suggestions. I don't see
anything
>
> > out of the ordinary in the timing settings of the library; they are
the
> > same settings as the libraries at my other sites (however, those are
> SCSI
> > libraries, and this is a fiber unit).
> >
> > It's an Overlan 4042, with a fiber connection for the library. There
are
> 8
> > LTO4 drives. each of which has it's own fiber connection. (that's new
-
> > the SDLT-600 drives used SCSI internally to the library; they didn't
> each
> > have their own fiber connection).
> >
> > Thoughts? The fact that I can run tape testing software from the
server,
>
> > and have the drive pass read/write tests tells me that the OS is
capable
>
> > of accessing the library and drives correctly. But Networker doesn't
> seem
> > to be.
> >
> > Thanks
> >
> > --
> > Michael Leone
> > Network Administrator, ISM
> > Philadelphia Housing Authority
> > 2500 Jackson St
> > Philadelphia, PA 19145
> > Tel: 215-684-4180
> > Cell: 215-252-0143
> > <mailto:michael.leone AT pha.phila DOT gov>
> >
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