Networker

Re: [Networker] 7.4.5 nsrck hangs

2009-09-09 09:22:15
Subject: Re: [Networker] 7.4.5 nsrck hangs
From: MIchael Leone <Michael.Leone AT PHA.PHILA DOT GOV>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 9 Sep 2009 09:17:37 -0400
EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU> wrote on 
09/07/2009 04:51:28 AM:

> Hi Frank
> 
> I'm about to upgrade a backup server to 7.4sp5 so prevent nsrd from 
> crashing now and then. What OS are you running on your backup server? 
> - And is there any news from EMC regarding this issue?

I *was* scheduled to upgrade to 7.4.5 this weekend, from 7.4.2 (because I 
see groups that say that are still running, when clearly they have 
finished), but now it's been pushed back (due to other business concerns). 
If it hadn't been re-scheduled, I would have postponed the upgrade anyway, 
to avoid errors like what Frank (and others) are describing with 7.4.5. 
Seems like Frank's problem is not uncommon with this version, based on the 
posts here.

I'm on Win2003, BTW.


> 
> Kind regards,
> Jens Rohde
> 
> On 04/09/2009, at 20.43, Francis Swasey wrote:
> 
> > On 9/4/09 1:19 PM, Roberta Gold wrote:
> >> I was brave and installed 7.4.5. The good news is I don't get hung 
> >> groups anymore. The bad news is "nsrck" hangs every night. It 
> >> appears to be checking clients that don't exist anymore. I believe 
> >> it has always done that if there were savesets in the media index 
> >> for non-existant clients, but it would just give a warning and 
> >> continue. I cleaned up all the old entries that I could from the 
> >> media index, but I don't want to remove entries for our DR tapes.
> >> Anyone else having this problem?
> >> I haven't opened a case with EMC yet. Their website just hangs 
> >> right now when I try to do anything.
> >
> > Yes.
> >
> > I opened a case with EMC and we spent 2 hours on the phone running 
> > nsrim -X and then defining the next client the nsrck hung up on. 
> > After we were done, we'd redefined 42 clients to networker that do 
> > not exist (I've marked them all as Scheduled Backup: Disabled, and 
> > not in any groups -- so they don't consume any licenses).
> >
> > That was when I had 7.4.4.6 installed.  When I upgraded to 7.4.5, 
> > nsrck hung, but running nsrim -X manually would not hang.  I finally 
> > grepped out the 96 remaining clients that nsrck was saying were not 
> > registered and defined them the same way as the other 42, nsrck 
> > doesn't hang anymore... I've got 400 clients defined, with 138 of 
> > them being old defunct remnants...
> >
> > If you kill the hung nsrck, at least the nsrim that spawned it will 
> > complete and your volumes will expire correctly....
> >
> > I wrote up a shell script to feed the 96 into nsradmin to create 
> > them -- let me know if you would like that as an example...
> >
> > -- 
> > Frank Swasey                    | http://www.uvm.edu/~fcs
> > Sr Systems Administrator        | Always remember: You are UNIQUE,
> > University of Vermont           |    just like everyone else.
> >  "I am not young enough to know everything." - Oscar Wilde (1854-1900)
> >
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