Networker

Re: [Networker] 7.4.5 - rap error, jukebox not ready.

2009-09-08 22:13:30
Subject: Re: [Networker] 7.4.5 - rap error, jukebox not ready.
From: "HORWITZ, STANLEY R." <stan AT TEMPLE DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 8 Sep 2009 22:09:19 -0400
On Sep 8, 2009, at 7:53 PM, Rachel Polanskis wrote:

> On Tue, 8 Sep 2009, Khan, Sami wrote:
>
>> Thanks again Frank, I am definitely talking to EMC about this one.   
>> Hanging savegroups in 7.4.4 were far better than this. I wonder if  
>> anyone else is going through this.
>
>
> Hi,
> we are running 7.4.2 on a Sun T5220 with an L700 and 6 LTO-3 drives  
> attached.
>
> What is happening in our case is that the system will just present  
> with all the savegrp's
> waiting for tapes.  The system will ask for a bunch of tapes  
> repeatedly until there is intervention.
>
> We have found that as soon as the nsrjb -HH command is elicited, the  
> system will immediately
> wake up and start loading vols and processing backups.
>
> After running nsrjb -HH again on Sunday afternoon:
>
> Sun 16:03:21 media info: Jukebox `pta-L700e' Hardware status of  
> jukebox 'pta-L700e' changed from 'cannot
> access the hardware' to 'ready'
>
> The system was not scanning its tape drives before this.
>
> If this helps - this log message tells us a time:
>
> Sep  6 15:17:26 lamarr root: [ID 702911 daemon.notice] NetWorker  
> media: (warning) Jukebox `pta-L700e'
> Hardware status of jukebox 'pta-L700e' changed from 'ready' to  
> 'cannot access the hardware'
>
>
> This is starting to happen more often to the point of a couple of  
> times a day (or worse, night)
> which means the poor little backup admin struggles with sleep  
> knowing there is a recalcitrant
> system online that really wants them to get up at 3:30AM and run  
> nsrjb -HH to keep the backups
> going.

If this issue occurs with any regularity, then why not just run "nsrjb  
-HH" via a crontab entry as a stop gap measure until a real solution  
is found by EMC?

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