Networker

Re: [Networker] 7.4.5 - rap error, jukebox not ready.

2009-09-08 10:10:49
Subject: Re: [Networker] 7.4.5 - rap error, jukebox not ready.
From: "Khan, Sami" <sami AT ESSEX.AC DOT UK>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 8 Sep 2009 15:06:19 +0100
Thanks again Frank, I am definitely talking to EMC about this one.  Hanging 
savegroups in 7.4.4 were far better than this. I wonder if anyone else is going 
through this.


-sami


-----Original Message-----
From: Francis Swasey [mailto:Frank.Swasey AT uvm DOT edu] 
Sent: 08 September 2009 14:23
To: Khan, Sami
Cc: EMC NetWorker discussion
Subject: Re: [Networker] 7.4.5 - rap error, jukebox not ready.

On 9/8/09 7:54 AM, Khan, Sami wrote:
> Thanks Frank. This only happens when I open the Mailbox door to deposit new 
> tapes, we are using an ADIC Scalar 100 with three drives. Is there anyway I 
> can make Networker realize when the doors are closed and bring the Scalar100 
> back to "Ready" state?

Sami,
   It's been over a year since I was working with EMC on this issue.  I have a 
Qualstar XLS 
library.  There was one iteration of the code fix that did what you are 
describing.  With that 
iteration of the fix, there was no way to get NetWorker to realize the jukebox 
was online 
again.  I tested that attempted fix but did not put it in production.

   I'd say that you need to contact EMC about a fix -- and I'd say this is a 
severity 1.

-- 
Frank Swasey                    | http://www.uvm.edu/~fcs
Sr Systems Administrator        | Always remember: You are UNIQUE,
University of Vermont           |    just like everyone else.
   "I am not young enough to know everything." - Oscar Wilde (1854-1900)

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