Re: [Networker] 7.4.5 - rap error, jukebox not ready.
2009-09-08 10:10:49
Thanks again Frank, I am definitely talking to EMC about this one. Hanging
savegroups in 7.4.4 were far better than this. I wonder if anyone else is going
through this.
-sami
-----Original Message-----
From: Francis Swasey [mailto:Frank.Swasey AT uvm DOT edu]
Sent: 08 September 2009 14:23
To: Khan, Sami
Cc: EMC NetWorker discussion
Subject: Re: [Networker] 7.4.5 - rap error, jukebox not ready.
On 9/8/09 7:54 AM, Khan, Sami wrote:
> Thanks Frank. This only happens when I open the Mailbox door to deposit new
> tapes, we are using an ADIC Scalar 100 with three drives. Is there anyway I
> can make Networker realize when the doors are closed and bring the Scalar100
> back to "Ready" state?
Sami,
It's been over a year since I was working with EMC on this issue. I have a
Qualstar XLS
library. There was one iteration of the code fix that did what you are
describing. With that
iteration of the fix, there was no way to get NetWorker to realize the jukebox
was online
again. I tested that attempted fix but did not put it in production.
I'd say that you need to contact EMC about a fix -- and I'd say this is a
severity 1.
--
Frank Swasey | http://www.uvm.edu/~fcs
Sr Systems Administrator | Always remember: You are UNIQUE,
University of Vermont | just like everyone else.
"I am not young enough to know everything." - Oscar Wilde (1854-1900)
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