In regard to: Re: [Networker] NetWare clients and server > 7.4.2, increased...:

I've been one of the few having a LOT of RPC issues on 7.4.4.4.  I don't
have any Netware servers, but we do have some problems with RPC's tying
up our McAfee to the point of the backups failing.   We have an open
case where both EMC and McAfee have escalated it to their Tier 3
engineering.

David, you probably just saved me a week of back and forth with EMC!

Clones have also been an issue with 7.4.4.4 - I can only clone through
our dedicated storage nodes, not our backup server.

Are you using McAfee on any of your systems - specifically the backup
server, but it could also be the client?

Not on the backup server, which is RHEL 5.x, but we ARE using McAffee on
all the NetWare boxes.  This doesn't guarantee that it's the same problem
you're seeing, but seems like something we should definitely let EMC know
about.

Interestingly, we haven't yet seen any RPC issues with our Windows
clients, most of which are also using McAffee, but we might just have been
lucky so far.

Would you be willing to share your incident # with me off list?

Huge thanks for your response!

Tim

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Tim Mooney
Sent: Monday, June 22, 2009 5:11 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] NetWare clients and server > 7.4.2, increased RPC
failures

All-

As part of a debugging effort for a problem we've been seeing with nsrck
-L7 not being able to load any index (it complains about cloneid
retention
time for the index), EMC support had us upgrade our NetWorker server
from
7.4.2 (no patches) to 7.4.4.4.  The server in question is running on Red
Hat Enterprise Linux (RHEL) 5.3 on a 32 bit system.

Since upgrading, we've experienced a huge increase in the number of
backup failures we're seeing backing up our Novell NetWare boxes.  The
NetWare systems are 6.5sp 7 with relevant patches and the NetWorker
7.2.1
client with the security patch applied (i.e. the latest NetWare client
available on Powerlink).

Nothing changed on any of the clients.  They were backing up pretty
reliably (the most reliably they ever had been) with the prior 7.4.2
server software.  Now, every night we have a couple of clients fail some
but not all of their backups with:


* nwclient.ndsu.nodak.edu:TEMP: SAVE.NLM: RPC warning: RPC cannot make a
procedure call: Create failed: Remote system error - Connection timed
out
* nwclient.ndsu.nodak.edu:TEMP:
* nwclient.ndsu.nodak.edu:TEMP: SAVE.NLM: Cannot open SAVE.NLM session
with networkerserver.nodak.edu

Again, nothing was changed on the clients or the network (e.g. there's
no
firewall involved).  We've long used /etc/hosts entries on the server
for
just these clients and sys:/etc/hosts entries for the server on each of
the clients, since back in the day DNS seemed to be the biggest problem
for the client software.

The one single thing that's changed is the Networker server upgrade from
7.4.2 to 7.4.4.4.

For those few of you out there backing up NetWare clients, have you seen
increased RPC failures with later versions of 7.4.x?

We have a call open with EMC, but I'm wondering if others are
experiencing
the same problem.

Tim
--
Tim Mooney
Tim.Mooney AT ndsu DOT edu
Enterprise Computing & Infrastructure                  701-231-1076
(Voice)
Room 242-J6, IACC Building                             701-231-8541
(Fax)
North Dakota State University, Fargo, ND 58105-5164

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--
Tim Mooney                                             Tim.Mooney AT ndsu DOT 
edu
Enterprise Computing & Infrastructure                  701-231-1076 (Voice)
Room 242-J6, IACC Building                             701-231-8541 (Fax)
North Dakota State University, Fargo, ND 58105-5164

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
"signoff networker" in the body of the email. Please write to networker-request 
AT listserv.temple DOT edu if you have any problems with this list. You can access the 
archives at http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER