Networker

Re: [Networker] Savepnpc issue

2009-05-12 17:16:27
Subject: Re: [Networker] Savepnpc issue
From: Preston de Guise <enterprise.backup AT GMAIL DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 13 May 2009 07:10:54 +1000
On 13/05/2009, at 01:30 , dfields wrote:

Anyone ever had any issues with savepnpc where the pstclintsave runs before the backup job finishes? I just had a backup where the preclntsave ran OK, but while the backup was still running, the pstclntsave started up, resulting in an invalid backup. The only thing I can find in the logs is on the client from the savepnpc.log file:

05/12/09 02:02:02 preclntsave: Starting up the precmds.
05/12/09 02:09:21 preclntsave: All command(s) ran successfully.
05/12/09 02:11:22 pstclntsave: Server resource is not available .
05/12/09 02:12:22 pstclntsave: RAP query failed.
05/12/09 02:12:22 pstclntsave: Will retry RAP Query again
05/12/09 02:12:57 pstclntsave: RAP query failed.
05/12/09 02:12:57 pstclntsave: Will retry RAP Query again
05/12/09 02:13:32 pstclntsave: RAP query failed.
05/12/09 02:13:32 pstclntsave: Will retry RAP Query again
05/12/09 02:14:07 pstclntsave: RAP query failed.
05/12/09 02:14:07 pstclntsave: Will retry RAP Query again
05/12/09 02:14:42 pstclntsave: RAP query failed.
05/12/09 02:14:42 pstclntsave: RAP query to check the worklist for completion of the save operation failed during all attempts.
05/12/09 02:14:42 pstclntsave: All savesets on the worklist are done.
05/12/09 02:14:42 pstclntsave: Starting up the pstcmds.
05/12/09 02:16:17 pstclntsave: All command(s) ran successfully.
05/12/09 02:16:17 pstclntsave: Exited.


Looks like the client wasn't able to contact the server, which caused it to get confused and think that the backups had finished for that client because it couldn't get the worklist from the server. From what I can tell, the backup server was up and running OK during the backup.

The server version is 7.4 sp1 running on Windows 2003, and the client is 7.4.1 Build 335 running on AIX.


As you noted in the above, the real problem is actually that the client lost comms with the server and was unable to determine backup status, so assumed it was complete and wrapped up what it had to do.

I would suggest that the resolution is more likely to be found in the daemon logs on the server, system/app event logs on the server, or the system logs on the AIX client. I.e., the error was not really with savepnpc, but with something else.

Cheers,

Preston.


--
Preston de Guise


"Enterprise Systems Backup and Recovery: A Corporate Insurance Policy":

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