Hello,
Have you tried running some test backups and restore, the only error i can 
relate to is " program not registered" this may pop up if the services are 
not started up completely and you would try to connect to the Legato 
server , this should go away as the services startup, or else you have not 
applied the required licences prior to upgrade ( as mentioned in the 
release doc).
Thanks



Nico De Ranter <nico AT SONYCOM DOT COM> 
Sent by: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
04/09/2009 10:51 AM
Please respond to
EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>; Please respond 
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Nico De Ranter <nico AT SONYCOM DOT COM>


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Subject
nsr daemons die on the server after upgrade from networker 7.4.2 to 7.5.1






Hi,

I just upgraded my Networker server from 7.4.2 to 7.5.1.  When I start
networker on the server (=storage node) after a while I see
only /usr/sbin/nsrexecd is still alive and I can't connect to the server
using NMC. I believe there should be also a nsrmmdbd and nsrd right?  In
the daemon.raw file I see:

==============================================================
9870 1239291650 2 0 0 1 1787 0 myosotis nsrmmdbd 45 media db is
consistency checking the database 0
10106 1239291651 2 0 0 1 1787 0 myosotis nsrmmdbd 29 media db is open
for business 0
0 1239291654 2 0 0 1 1791 0 myosotis nsrjobd 2 %s 1 0 28 @(#) Product:
NetWorker
0 1239291654 2 0 0 1 1791 0 myosotis nsrjobd 2 %s 1 0 34 @(#) Release:
7.5.1.Build.269
0 1239291654 2 0 0 1 1791 0 myosotis nsrjobd 2 %s 1 0 22 @(#) Build
number: 269
0 1239291654 2 0 0 1 1791 0 myosotis nsrjobd 2 %s 1 0 47 @(#) Build
date:   Fri Mar 20 23:05:02 PDT 2009
0 1239291654 2 0 0 1 1791 0 myosotis nsrjobd 2 %s 1 0 29 @(#) Build
arch.:  sol10amd64
0 1239291654 2 0 0 1 1791 0 myosotis nsrjobd 2 %s 1 0 53 @(#) Build
info:   DBG=0,OPT=-O2 -fno-strict-aliasing
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 49 notification process "%s"
failed with status "%d" 2 0 40 /usr/ucb/mail -s "Backup status message"
1 1 1
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 2 %s 1 0 28 @(#) Product:
NetWorker
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 2 %s 1 0 34 @(#) Release:
7.5.1.Build.269
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 2 %s 1 0 22 @(#) Build number:
269
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 2 %s 1 0 47 @(#) Build date:
Fri Mar 20 23:05:02 PDT 2009
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 2 %s 1 0 29 @(#) Build arch.:
sol10amd64
0 1239291656 2 0 0 1 1780 0 myosotis nsrd 2 %s 1 0 53 @(#) Build info:
DBG=0,OPT=-O2 -fno-strict-aliasing
9512 1239291656 2 0 0 1 1790 0 myosotis nsrindexd 29 Cannot open
resource database 0
39078 1239291656 0 0 2 1 1790 0 myosotis nsrindexd 14 %s error: %s%s 3 0
3 RPC 49 100 2445 92 Authentication failed or no valid authentication
methods supported by both client and server 0 0 
12541 1239291656 2 0 0 1 1780 0 myosotis nsrd 9 %s has %s 2 20 9
nsrindexd 0 20 exited with status 1
38758 1239291656 2 0 0 1 1780 0 myosotis nsrd 9 %s %s: %s 3 0 17
networker daemons 0 8 critical 0 34 nsrindexd has exited with status 1
12546 1239291656 2 0 0 1 1780 0 myosotis nsrd 13 shutting down 0
10107 1239291656 2 0 0 1 1787 0 myosotis nsrmmdbd 18 media db is closed
0
39078 1239291656 0 0 2 1 1780 0 myosotis nsrd 14 %s error: %s%s 3 0 6
SYSTEM 49 60 962 14 SSL Error: %s  1 0 31 Unable to setup decryption key
0 0 
12533 1239291656 2 0 0 1 1780 0 myosotis nsrd 19 successful shutdown 0
=================================================================

I notice:

"nsrindexd 29 Cannot open resource database 0"
Unfortunately it's not really telling me what resource database it's
trying to open or what could be the reason for this.  Running an 'nsrck
-L2' runs fine so all indexes seem fine to me.

Then it says:

"Authentication failed or no valid authentication methods supported by
both client and server"
This surprises me. The /nsr/res/servers file is the same as before the
update. Needless to say before the upgrade everything worked fine.  Did
the authentication scheme change in 7.5?  I seem to remember seeing
something about that but I didn't encounter any any specific
configuration changes required to make this work.

"Unable to setup decryption key"
What decryption key, should I have installed a key somewhere? Again I
didn't see anything in the manual.


When trying to connect from the NMC (running on a separate system) I get
"unable to connect to server: program not registered"  but I guess
that's a result of the problems above.

Any help would be very much appreciated.

Nico

-- 
 With kind regards,

Nico De Ranter
Senior System Administrator

Sony Techsoft Centre
The Corporate Village · Da Vincilaan 7-D1 · B-1935 Zaventem · Belgium
 
Phone: +32 (0)2 700 8641
Fax: +32 (0)2 700 8622
E-mail: nico.deranter AT eu.sony DOT com
Internet: www.sony-europe.com
 
Sony Technology and Software Centre Europe
A division of Sony Service Centre (Europe) N.V.
Registered office: Technologielaan 7 · B-1840 Londerzeel · Belgium
VAT BE 0413.825.160 · RPR Brussels
Fortis Bank Londerzeel 293-0376800-10 GEBA-BE-BB

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