Re: [Networker] Software Distribution Feature in NW 7.4.4
2009-04-09 12:20:23
CORRECTION: Our subnet firewall only filter INBOUND traffic, *not*
outbound traffic as I mentioned originally. Sorry for the confusion.
Andrew
Andrew Dietz wrote:
We run NetWorker 7.4.4 on our primary server as well as both our storage
nodes and have numerous (500+) configured hosts with clients ranging
from version 7.3 to 7.4.4. The server and storage nodes are configured
for the following ports:
bash-3.00# nsrports
Service ports: 7937-8200
Connection ports: 0-0
and our clients use the following port range configuration:
[root@harp swd]# nsrports
Service ports: 7937-7945
Connection ports: 0-0
We have Cisco PIX firewalls configured in every subnet filtering only
outbound traffic, and they are all set to allow traffic on ports
7937-8200, which causes us no problems whatsoever with all nightly
backups of hosts in over 50 subnets.
The console server (running gstd) is installed on the same machine as
the primary NW server.
However, while investigating the Software Distribution feature in the
server through the NMC, I can't seem to be able to 'Discover the
currently installed software products on my NetWorker clients' in the
Software Administration Wizard -- clicking 'Next' causes a dialog window
that says 'Gathering client choices' to stick around for several
minutes, then display the following error:
Failed to get client information.
Unable to connect to server: Remote system error
Thinking that this might be a firewall related issue, I consulted the
Administration Guide, where in Appendix B "Firewall Support", I found
the following passage:
"If the software distribution feature is being used to remotely
distribute NetWorker software and the NetWorker Console server is
running on a different host than the NetWorker server, and a firewall is
in use between the NetWorker server and the NetWorker Console server, an
additional port will be required. This port will be taken from the taken
from the range configured for the NetWorker software."
Since the above does not apply to my configuration (the Console server
is running on the same machine as the NetWorker server), and that is the
only information in that chapter related to Software Distribution, I'm
at a loss as to where to look next.
Note that there were no log entries in /nsr/logs/daemon.raw related to
this problem.
Can anyone shed some light into this issue?
Andrew
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