Networker

Re: [Networker] Tape Drive Error: Label / Load / Unload

2009-03-31 15:12:33
Subject: Re: [Networker] Tape Drive Error: Label / Load / Unload
From: "Goslin, Paul" <pgoslin AT CINCOM DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 31 Mar 2009 15:07:20 -0400
I've seen this occur when the drive mapping has been lost... Did you
recently reboot the server ?

Every time this happens to me, I have to delete and re-create my jukebox
instance....

It puts a tape into what it thinks is \\.\Tape0, but it has really put
the tape into \\.\Tape1 (or 2,3, or 4), so it cannot verify that it
loaded the tape into the drive it thought it did ... The only way I can
get the tape out of the drive is to manually open the library, push the
eject button on the drive, and then manually remove the tape and then
place it into one of the mail-slots...
 

> -----Original Message-----
> From: EMC NetWorker discussion 
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of psoni
> Sent: Tuesday, March 31, 2009 2:53 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] Tape Drive Error: Label / Load / Unload
> 
> Hi, 
> 
> The problem occured when I was trying to label some tapes 
> using one of the 4 tape drives ( IBM  LTO -3 ) in the library 
> ( Dell ML6000).
> 
> I can see unlabeled volume loaded under tape drive in NMC but 
> according to the tape library's web console all 4 drives are free.
> 
> I also checked the properties tab for the tape drive and 
> found that volume has been unmounted already.
> 
> Error messages in the daemon.log
> 
> 03/31/09 13:48:52 nsrd: \\.\Tape0 1:Verify label operation in progress
> 03/31/09 13:49:02 nsrmmd #13: Tape device \\.\Tape0 is empty
> 03/31/09 13:49:12 nsrmmd #13: Tape device \\.\Tape0 is empty
> 03/31/09 13:49:12 nsrd: media warning: \\.\Tape0 reading: 
> read open    error: drive status is There is not a tape in the drive
> 03/31/09 13:49:13 nsrd: [Jukebox `[email protected]', operation # 
> 138]. Expected volume `000057L3' in slot `49'. The actual 
> volume is `<NULL>'.
> 03/31/09 13:49:14 nsrlcpd #1: Jukebox error: 
> Jukebox:[email protected] access:[email protected] failed:MOVE MEDIUM 
> key:5 status:CHECK CONDITION UNKNOWN, Medium Source Element Empty
> 
> 
> No idea what's going on here.
> 
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