Re: [Networker] 7.4.2 -> 7.4.4 or 7.5 - upgrade thoughts/recommendations

Could you please contact me off list ? I would like to follow up on your
SR # and the NMC 
issues you are referring to.

Thank you,
Skip Hanson
NetWorker Usability
networker_usability AT emc DOT com 

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of halomerchant
Sent: Tuesday, February 03, 2009 5:39 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] 7.4.2 -> 7.4.4 or 7.5 - upgrade
thoughts/recommendations

I appreciate some response on these issues, its nice to know someone out
there is listening even if its just 1 EMC voice. It can go along way
with the product management. Thanks to Curtis who represents this board
and is a good mentor in the backup world. I was at one of your de-dupe
seminars this year at the Hyatt in Cincinnati. We ended up going with an
EMC VTL although I liked the Quantum code a little more, but hey EMC
integrates well with our HP stuff. 

On to the complaint about the ghost session in the NMC? Whats up with
this? What causes this to happen, I can see about 90% of my sessions but
there are a few that just don't show up and support has me trying dozens
of different fixes and code changes to debug this. It gets frustrating
when your support case you work on 3 hrs a day doesn't ever get
resolved. 7.4.3 and up clients seem to have the biggest problem with
this. Or why did they take the write / sec progress out of the session
tab?

Would really like to see Bare Metal Recovery in Networker if this
product is expected to make it in the coporate industry. Netbackup is
wonderful with this feature and its included in the base client.

Why the C:\Windows\Winsxs directory is missed in 7.4 and up clients?
Support / Development sent me a fix for 7.4.2 32-bit but cannot fix
64bit? Very frustrating. I recover my c, d, sys files, sys vol, sys
state and when I boot the server it doesnt have any application info
from the winsxs directory. We failed the last 2 DR tests because our
Windows SQL 64bit boxes could not come up correctly. 

Clones - please find a solid way of fixing cloning to be more user
friendly. Maybe have a test archive that offers custom scripts to use
with networker and success stories of customers who are operating
efficiently with custom nsr scripts.

Backup failures - It would be nice if a backup knew where it failed at
due to a media or hardware error and just restarted at that point and
resynched the save set instead of having to restart a 30 million file
system backup again and again.

Volume backup similar to flashbackup that Netbackup has. Gives the
ability to backup by the raw volume and restore individual files. This
decreases my 30million file backup from 3days to 13 hours. I have tested
this and it works.

Lastly, VMware integration. If EMC comes up with a solid way to backup
Vmware vmdk's and file level backups bypassing the VCB they will own the
market, enough said. I have seen Netbackups version of this and its
solid but expensive, EMC could easily own this feature and put Netbackup
ahead of TSM / Netbackup once again. 

Spend more money on R & D. There is a good community of Networker
customers out here but EMC is lagging and the shape of the economy is
making customers look at other vendors.

I've been to EMC World the last 2 years but missed the Networker focus
groups, didn't see it on my itinerary. Maybe I should spend less time
partying with my Sales guys and get up earlier. 

Lastly, please keep EMC World in Vegas every year!!

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