We experienced the exact same problem (client hanging a group) a few
weeks ago after we upgraded to 7.4.x.

What is your server running, NW version and OS version ??? 
What OS platform/version is your client, and what NW version is
installed on your client ?
 - note - you should ALWAYS state these two things when posting issues
to this mailing list... 

Can you initiate a backup from your client ???


We had the same problem with a group of exclusively Unix/Linux clients
(our server is Win2003 w/NW 7.4.4), EMC support had me separate them
into two groups, one of all >= 7.2 NW client package (G1) , and the
others with <= 7.1 client versions (G2)... (since 7.4 server does not
officially support client versions less than 7.2).

Group performance (G1) improved as we upgraded the clients to be >= 7.2
and moved them from one group to the other. We're now at a point where
the majority of Unix/Linux clients are >= 7.2 and are in the larger of
the two groups (G1). There are only 5 clients left that are using <=
7.1, and those are even completing normally all the time. Sounds like
you may simply need to upgrade your client ....    




> -----Original Message-----
> From: EMC NetWorker discussion 
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of stevenre
> Sent: Friday, February 06, 2009 9:52 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: [Networker] Backup Problem: Client in Group not Erroring
> 
> I have a client in a group that when the backup kicks off, it 
> doesn't do anything...  There aren't any sessions, the client 
> never dies off to fail the group (it can just run for days).
> 
> When I finally stop it, the message is that "Cannot determine 
> status of backup process."
> 
> We've check client configuration, storage nodes, backup 
> server, network connectivity...
> 
> I'm not sure what else to do.
> 
> RSteve
> 
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