I agree Joe,
EMC support can usually resolve your problem, if you're lucky enough to
get a skilled tech on your case. Sometimes you get someone who simply
follows a procedure to get you going again... And then quickly closes
out the case without any follow up later.
The problem I have with EMC support is that while they may resolve your
problem at hand, they don't analyze what caused your particular failure
in the first place and then offer pro-active measures you can take to
prevent it from happening again in the future...   Or at least
answer/acknowledge your question when you ask why something failed ?? 

Networker would best be explained by examples I feel ...

If they would/could show different WORKING examples of client
definitions, groups, pools, schedule, directives, etc, with short
explanations on why one is better than another or what each accomplishes
, It would be a big help.

They should also explain the cycle of dependencies of incrementals on
the last prior full and how save-sets expire better, Preston has offered
the best explanation of that I've ever read, EMC would be wise to pay
him for use of some of his explanations in their documentation... 



> -----Original Message-----
> From: EMC NetWorker discussion 
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Joe N. Wallace
> Sent: Tuesday, December 23, 2008 6:56 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] Networker Commands and Tutorials?
> 
> I think this querie just shows that so many peopel feel like 
> I do: It's difficult to approach materials that explain the 
> principals of Networker in a comperhansive manner.
> 
> There is however much very positive to say about general 
> support on networker e.g. powerlink KB and SR's with EMC 
> support. Both of those have some very strong positive 
> aspects, but unfortunatelly, also very weak aspects. To 
> mention something: the EMC support gives you access to very 
> good specialists, but to often you are just working with some 
> novice customer representative.
> 
> In the end of the day, the best you can get is this discussion forum.
> 
> I rest my case
> Wallace
> 
> 2008/12/23 ee01akk <networker-forum AT backupcentral DOT com>
> 
> > Has anyone got any information on different commands you can run in 
> > Networker as well as a general explanation of how it all works? I'm 
> > looking for some basic commands for checking tape libraries 
> and input/ 
> > output media, checking savesets, error checking, scanning, checking 
> > client db etc as well as basic diagrams/ explanations of 
> how Networker 
> > communicates with clients/ storage nodes etc.
> >
> > I haven't had much Networker training so I'm getting very confused 
> > with the syntax so if someone can just run me through the 
> basics that would be great.
> >
> > Many thanks.
> >
> > 
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