Networker

Re: [Networker] NMC question

2008-11-05 13:29:52
Subject: Re: [Networker] NMC question
From: Rachel Polanskis <r.polanskis AT uws.edu DOT au>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 6 Nov 2008 05:26:25 +1100
On Wed, 5 Nov 2008, Roberta Gold wrote:

System upgrades on our Mac & Linux desktops, which included upgrades of the JRE to 1.5.0_16, broke the NMC. We now get "Unable to launch NetWorker Management Console". Clicking on details:

Title: NetWorker Management Console
Vendor: EMC Corporation
Category: Unexpected Error

Undefined product taskbar: Please clear the Java Web Start cache and relaunch the application

Of course we clear the cache and get the same thing. Anybody else having this problem? Is there a solution other than going to a different version of JRE? I have a case open with EMC, but this will probably drag on for weeks/months

I had exactly this problem after upgrading Java on my Sun workstation to 1.6.0_x as part of patching. I reverted to 1.5.0_13 and I was OK again. I rearranged the /usr/java symlinks to get my selected Java. I wonder if there's a way to set JAVA_HOME for NMC applets so we can run our own instance?

Will Parsons wrote:

I'm struggling with Java (in)compatibility at the moment because of this set-up - The NMC has to be 7.3.3. to match the Storage Node and Client software on the box, but the GUI then doesn't work with Java 1.6 (or 1.5?) on Windows...

Java 5 should work with the NMC from NetWorker 7.3.3. Java 6 won't, as you have discovered.

Later versions of NetWorker will work with Java 6, I think 7.4.2 is probably the first version to work with Java 6, although it could be 7.4.3.

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--
Rachel Polanskis                Systems Admin, University of Western Sydney
ADD Werrington North Campus     (+61 2) 9678 7291  <r.polanskis AT uws.edu DOT 
au>
                The price of greatness is responsibility.

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