Curtis,
I have my own way of working with these things.. I call it the "RPM Dashboard".
1. Roles and Responsibilities (i.e. OLAs and SLAs, contact lists for
onsite/offsite/local/foreign locations, on call procedures, etc.) - which as
far as tasks that are repeated go would be updating these regularly.
2. Processes and Procedures (pretty self explanatory here, and most of your
tasks listed below fall in this area, but I don't see documentation of these
tasks listed below, or hardware and software inventory, or license management,
or operationally what to do when there is a hardware failure -vendor callouts,
etc.)
3. Metrics and KPIs (you can tell I'm big on documentation and processes ;-)
this is closest to your #1 I guess.
>From the above you can easily get answers for the following in any IT
>environment:
1. What do I and the people I depend on do?
2. How do we do it?
3. How well do we do it?
-Hopefully you weren't just looking for operational tasks, otherwise you got a
little bit of extra information here. ;-)
Good luck,
-Will Aymond
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]On
Behalf Of Curtis Preston
Sent: Thursday, August 21, 2008 4:56 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Managing a NetWorker system
It's taking me forever, but I'm still plodding along on developing the
outline for my latest book. (Congratulations to Preston de Guise on HIS
book! Check it out at
http://www.enterprisesystemsbackup.com/Enterprise_Systems_Backup/About_t
he_Book.html.) I'm sure everyone on the list will buy BOTH books!
I have a question for you about managing a networker system. What are
the things you find yourself doing on a regular basis and how do you do
them? Let me give you a few examples.
1. Monitoring backup success/failure.
a. Do you use nsradmin & scripts, NetWorker Management
Console, etc?
2. Rerunning failed backups
3. Putting tapes in a tape library, making them ready to use
4. Getting tapes offsite
a. I send originals and don't make clones
b. I use/don't use Alphastor
c. I send clones and make them via scripting
d. I send clones and make them via automated group cloning
5. Monitoring for capacity/throughput issues
6. Installing new clients
I'm not taking a survey of the different methods, here. I'm just trying
to make sure my list of recurring activities is complete.
Thanks in advance for any help.
________________________________________________________
Curtis Preston | VP Data Protection
GlassHouse Technologies, Inc.
T: +1 760 710 2004 | C: +1 760 419 5838 | F: +1 760 710 2009
cpreston AT glasshouse DOT com | www.glasshouse.com
<http://www.glasshouse.com/>
Infrastructure :: Optimized
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed. If
you have received this email in error please notify the system manager. This
message contains confidential information and is intended only for the
individual named. If you are not the named addressee you should not
disseminate, distribute or copy this e-mail.
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type "signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type "signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
|
