If they screwed up then I would have them swallow the cost.  You will
still have to pay maintenance but your VAR screwed up then it should
cost them and not you.

On Tue, 2008-05-27 at 09:26 -0400, JWCollins wrote:
> Thanks for the info guys. Guess we'll just need to bite the bullet. The most 
> frustrating part is that they left these items out of the original quote. EMC 
> worked togethere with CDW to write the quote, so you think they'd get it 
> right.
> 
> On the bright side, the software is very good!
> 
> Thanks again,
> 
> John
> 
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