Re: [Networker] nsrjobd fubar in 7.3.4 and 7.4 SP2?

2008-05-27 06:30:51
Subject: Re: [Networker] nsrjobd fubar in 7.3.4 and 7.4 SP2?
From: Peter Viertel <Peter.Viertel AT MACQUARIE DOT COM>
Date: Tue, 27 May 2008 20:21:22 +1000
I'm running 734 on a sol10 host. Jobd seems ok. 

I messed it up back when I had 733 by fiddling with the setting for maximum 
jobsdb size. I'd added a zero to the end thinking that allowing it to be bigger 
would mean less issues with its GC routines but Emc told us to put it back to 
the default and it seemed to work since then. 

Have you tried moving the whole jobsdb directory aside and restarting 

I share your pain with emc support. 

----- Original Message -----
Sent: Tue May 27 17:26:16 2008
Subject: [Networker] nsrjobd fubar in 7.3.4 and 7.4 SP2?

We've had an ongoing issue with 7.3.4 and 7.4 SP2 (both with the security 
fix applied) where nsrjobd seems to have some troubles. The process takes 
up 100% CPU on one thread (looping thread is my guess), and it also grows 
continously, up to about 500MB allocated memory. After a while, processes 
seem to be experiencing communications problems with nsrjobd which makes 
processes wait, which means that groups don't run, recover sessions take 
long until they can browse, up until the backup system is rendered 
useless. A restart doesn't really help either since nsrjobd is quite 
unresponsive even after the restart and quickly allocates memory and 
starts using lots of CPU right away. I also don't see any messages about 
that it has managed to purge old records anymore. Ofcourse this is a 
serious problem.

And why am I telling the list this? Well, as usual EMC support is quite 
unresponsive and takes a long time to collect the information needed to 
troubleshoot this. For instance, we've had a P1 case opened from monday to 
friday and they still needed more info after an escalation was opened on 
Friday, even though the reasons for the troubles were quite clearly 
located within nsrjobd. I'm guessing this is a more or less general 
problem with nsrjobd, so I would like to receive feedback from other users 
in the community that might experience similar issues. Contact me on- or 
off-list. I don't mind sharing experiences about this on the list as well.


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