Networker

Re: [Networker] Testing Conversion from 7.2.2 to v7.4sp2 getting GPF's

2008-05-20 06:54:43
Subject: Re: [Networker] Testing Conversion from 7.2.2 to v7.4sp2 getting GPF's
From: Catalin Scarlet <catalin.scarlet AT STAR-STORAGE DOT RO>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 20 May 2008 13:55:35 +0300
Hi,

        I had the same problem too. Perhaps are some problems with MS VM.

Catalin Scarlet
Senior Technical Engineer
STAR STORAGE

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On 
Behalf Of Fazil Saiyed
Sent: 16 mai 2008 22:01
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Testing Conversion from 7.2.2 to v7.4sp2 getting GPF's

Hello,
I have seen this errors before , but not with this version of Legato, i
suggest testing outside of MS VM. Heap Memory could cause problems ?
Try using process explorer form sysinternals ( available on MS) to
troubleshoot.
HTH




"Cox, Shawn" <Shawn.Cox AT PCCA DOT COM>
Sent by: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
05/16/2008 01:11 PM
Please respond to
EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>; Please respond
to
"Cox, Shawn" <Shawn.Cox AT PCCA DOT COM>


To
NETWORKER AT LISTSERV.TEMPLE DOT EDU
cc

Subject
[Networker] Testing Conversion from 7.2.2 to v7.4sp2 getting GPF's






Question to those who have recently done the v7.2.2 upgrade to v7.4sp2 on
Windows.

I am testing the upgrade of one of my v7.2.2 builds to v7.4sp2 and am
experiencing GPF's when the jobs run.  I'm on Windows 2003 running in a MS
VM.  Upgrade went smoothly and all appears just fine until jobs execute
either manually or via schedule.  When a job runs I get the following
error and the nsrd service stops.

Application Error
Category 100
Event ID 1000
"Faulting Application nsrmmdbd.exe, version 7.4.2.0, faulting module
libnsr.dll, version 7.4.2.0, fault address 0x0000fedb."

DrWatson
Category: None
Event ID: 4097
"The application, C:\Program Files\Legato\nsr\bin\nsrmmdbd.exe, generated
an application error The error occurred on 5/15/2008 @ 15:59:28.523 The
exception generated was c0000005 at address 1000FEDB (LIBNSR!res_to_date)

There are no errors logged to any networker log locations other than Job
starting.

Jobs were working perfectly prior to upgrade.  Next steps will be to build
a new job and see if it persists as well as to open a case via powerlink.

Has anyone else seen this?




--Shawn
--------------------------------------------------
Server and Storage Administrator
Plains Cotton Cooperative Association
Lubbock, Texas
(806)763-8011
--------------------------------------------------

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