Networker

Re: [Networker] exchange backup group seg faults after completion

2008-05-08 03:44:45
Subject: Re: [Networker] exchange backup group seg faults after completion
From: Bradley Todd <bradleyt AT DISCOVERY.CO DOT ZA>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 8 May 2008 03:35:39 -0400
This is a known issue with the NME/NMSQL 5.1 and 7.3.x.  Below is an 
extract from the support solution esg95744 on Powerlink:

Symptoms

- While running schedule backup in NMC, it reports 100%, but the operation 
never completes. The running icon remains, does not show complete.
- Group hung in NMC at 100%,  NetWorker server 7.3.x
- Scheduled backups for NME & NMSQL 5.1 report 100%, but never complete. 
Unable to stop or restart this group from NMC.

Cause

NME & NMSQL 5.1 is an internationalized version of the module modified for 
use with NetWorker 7.4 server and beyond. If NME AND NMSQL 5.1 is run with 
NetWorker 7.3.X server, run savegrp crash before it can send updates to 
nsrjobdb about the status of the group. 

The scheduled backups work correctly with a NetWorker 7.4 server and either 
a NetWorker 7.4 or 7.3 client.

Resolution

Workaround: Recycle the NetWorker service (or reboot the NetWorker server).

or 

LGTsc07813: Refer to a modified savegrp.exe binary for NetWorker 7.3.x 
server.

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