Of course they won't be able to solve your problem... but they call
quick! :-)
our record here:
Backupexec 11:
11 issues over 13 months. 0 resolved by support. 6 resolved by ground
up rebuilds of system. Yes... thats 6 full rebuilds in just over a
year. Things were great before the veritas buyout... but symantec
completely destroyed the product line. We used to be a full symantec
shop here for everything, but had no choice but to migrate to other
solutions. The root of our issues were related to excessive amounts of
backups data :-\ . Our system simply crushed the cataloging
infrastructure. The for salt in the wound, BE would crash every time
we tried to index a tape. If that doesn't give you chills... not sure
what would.
Networker:
3 issues over 18 months. 3 solved by support. No rebuilds. Still on
original catalogs and config. We have had one serious data corruption
issue on our disk-2-disk system that led to loss of backup sets. The
errors were caused by hardware failure during backups that networker
could not recover from.
Obviously everyone milage will vary.
---------------------------------------------------------
Ben McBeen
Information Technology Systems Engineer
Plumas Bank
530-283-7305 x7602
On Feb 29, 2008, at 4:46 PM, Vernon Harris wrote:
If you think that netbackup support is bad, emc is
worse. With veritas/symantec, i can normally get a
call back within a couple hrs, with EMC, maybe a
couple of days.
We have two environments, one is netbackup, one legato
and we are looking to go the other way, decomming
networker and going strictly with netbackup.
--- cooke <networker-forum AT BACKUPCENTRAL DOT COM> wrote:
My company is currently using Netbackup (6.0 MP5)
and a STK L180 to backup the Solaris environment,
and BackupExec (11) and a spectralogix T120 to back
up the windows environment. We are evaluating
switching to an EMC DL210 (fully populated) with
Networker for both Solaris and Windows and
partitioning the spectralogix T120.
I would be interested in input on Networker,
especially if you have used Netbackup / Backup exec
in the past. How does it compare? What is the
quality of support? When major releases go out how
buggy are they (not at all happy with Symantec's
support of Netbackup/BackupExec, but not sure if
Networker is experiencing similar pain after EMC
acquisition). Any comments appreciated - either
hardware or on the DL210 if you have experience with
the hardware. Thanks.
+
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