I'm seeing this error when during a clone job:
39077:save: error, cannot find ssid
46606136-00000006-61ab8d92-47ab8d92-04a00000-0a4007c8 to update
7164:save: shutdown failed
NetWorker 7.4SP1 on Win2003. Cloning to (or is it from?) an ADV_FILE
device (disk space allocated from SAN), which is attached to a Win2003
clustered node. What would cause it to not find the SSID? When I examine
the save sets for that client, I don't see any missing (meaning: I see 3
copies of each SSID - 1 on tape, 1 on the R/W disk, 1 on the RO disk).
Unless NetWorker isn't showing me that SSID, which is possible - when I
wuery the savesets (via GUI), the SSIDs returned are of the form
"10178757979", and not the form shown above.
The disk resource is mounted. The job lists the folders by name (i.e.,
doesn't use ALL; we were told that we'd get better performance if we would
list all the top level folders individual in the client definition). The
error only seems to happen on one of the 12 or so folders listed. The log
on the client is useless; no entries during the time period of the backup
at all. Log from server is also of limited help ...
38714 2/8/2008 3:24:45 AM 0 0 2 2660 2656 0 admnbck001 nsrd
admnbck001.wrk.ads.pha.phila.gov:cloning session done saving to pool
'PHACLONE' (897368)
38732 2/8/2008 3:24:45 AM 0 0 2 2660 2656 0 admnbck001 nsrd cloning
session:save sets done reading 212 GB
38758 2/8/2008 3:24:46 AM 2 0 0 2660 2656 0 admnbck001 nsrd savegroup
failure alert: NT_SAN1 Completed/Aborted, Total 1 client(s), 0 Clients
disabled, 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded.
38758 2/8/2008 3:24:46 AM 2 0 0 2660 2656 0 admnbck001 nsrd savegroup
alert: NT_SAN1 completed, Total 1 client(s), 1 Failed. Please see group
completion details for more information.
Unable to render the following message: * nt_san1:H:\departments
39077:save: error, cannot find ssid
46606136-00000006-61ab8d92-47ab8d92-04a00000-0a4007c8 to update
Unable to render the following message: * nt_san1:H:\departments
Unable to render the following message: * nt_san1:H:\departments
7164:save: shutdown failed
Unable to render the following message: * nt_san1:H:\Users Cannot
determine status of backup process. Use mminfo to determine job status.
12662 2/8/2008 3:24:46 AM 2 0 0 2660 2656 0 admnbck001 nsrd runq: NSR
group NT_SAN1 exited with return code 1.
42506 2/8/2008 3:24:49 AM 2 0 0 2660 2656 0 admnbck001 nsrd write
completion notice: Writing to volume 897368 complete
Any and all help appreciated.
--
Michael Leone
Network Administrator, ISM
Philadelphia Housing Authority
2500 Jackson St
Philadelphia, PA 19145
Tel: 215-684-4180
Cell: 215-252-0143
<mailto:michael.leone AT pha.phila DOT gov>
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