I have been told that you have to disable the 'Microsoft Removable
Storage' service on the server that you list below.  We have the same
server/Legato version setup and this helped us.  Then get the proper
drives for the tape library AND the tape drives, make sure the updates
take on the Windows server and try to run your jbconfig command again. 

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Fazil Saiyed
Sent: Friday, August 17, 2007 12:07 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Windows 2003_SP2_SAN_Legato issues

Hello,
Had a difficult time getting Legato 7.3.2 to run inquire and jbconfig
under certain conditions.
1. Windows 2003-SP2 server.
2. HP branded Emulex Card i.e Lp11 or similar.
3. Drivers for Control Lun installed under system devices.
After much troubleshooting why i could not get output for
inquire\jbconfig to work until after SP2 was removed and Drivers for
Control lun were also removed under system devices.
Has any one come across this, what are the root causes and fixes, the
Lib was ADIC i2K, IBM LTO2 Drives.
NOTE: I am told the inquire cmd was giving same results when no FC card
present with SP2.
What is the relation ship between lus drivers\legato and OS ?
C:\Program Files\Legato\nsr\bin>jbconfig

Jbconfig is running on host cor1s015 (Windows Server 2003 5.2),
  and is using cor1s015 as the NetWorker server.

         1) Configure an AlphaStor Library.
         2) Configure an Autodetected SCSI Jukebox.
         3) Configure an Autodetected NDMP SCSI Jukebox.
         4) Configure an SJI Jukebox.
         5) Configure an STL Silo.
         6) Configure a Microsoft Removable Storage Jukebox.

What kind of Jukebox are you configuring? [1] 2 Scanning SCSI buses;
this may take a while ...
Error in nt_lus_get_inquiry; error was 1 Incorrect function.


There appear to be no SCSI jukeboxes connected to this system.
This could mean the SCSI jukebox(es) are not connected to the system,
cannot be seen (pending a reboot) or have already been configured.
On Windows Systems, this could mean that the SCSI jukebox(es) are
enabled for Microsoft Removable Storage.

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