I've tried that too. They still call me many of the times. And always
call after what I enter as my normal work hours and leave a message.
Then update the service request saying they could not contact me...

Todd A. Willeat
Senior Storage Administrator
Sisters of Mercy Health System - MISD
3637 S. Geyer Rd.
St. Louis, MO 63127
(314) 364-3110
Todd.Willeat AT Mercy DOT net
http://www.mercy.net/
 
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-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Stan Horwitz
Sent: Thursday, June 28, 2007 8:30 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] EMC Support pet peeve

On Jun 28, 2007, at 9:14 AM, Ken Ciolek wrote:

> I had the same experience when calling EMC support and stinks when  
> waiting for a call back in middle of night and they are calling  
> yourt work phone.

This is why I request email as the primary contact method.

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