Networker

Re: [Networker] Hung savesets sometimes never timeout

2006-06-27 10:02:25
Subject: Re: [Networker] Hung savesets sometimes never timeout
From: Stan Horwitz <stan AT TEMPLE DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 27 Jun 2006 09:54:23 -0400
On Jun 27, 2006, at 9:28 AM — 6/27/06, Oscar Olsson wrote:

On Mon, 26 Jun 2006, Stan Horwitz wrote:

SH> On Jun 26, 2006, at 3:22 AM, Oscar Olsson wrote:
SH>
SH> > On Mon, 26 Jun 2006, Stan Horwitz wrote:
SH> >
SH> > SH> Check this list's archives; this is a long-standing issue with
SH> > NetWorker
SH> > SH> going way back. I have seen it several times. In fact, just the other
SH> > day,
SH> > SH> we resolved that problem on a Windows 2003 client after at least two

SH> > weeks
SH> > SH> of trial and error. The solution in that case was to update the
SH> > hardware
SH> > SH> firmware for that client (network card, disk drives, RAID controller,
SH> > etc.).
SH> > SH> After the firmware was updated, all the backups ran to fruition.
SH> >
SH> > I know, I know.. It just seems like it happens fore frequently now than SH> > before. And I still think that a client shouldn't be able to hang the SH> > group completely forever. The inactivity timeout should be honored even
SH> > though the save hasn't started a save session yet. Oh well.
SH>
SH> Yup. I agree completely. What's even more frustrating is that this issue was SH> supposed to have been fixed in 7.2.1 which is what I am running. After SH> upgrading to 7.2.1 a year ago, I quickly learned, the problem persists.

Do you have an escalation or a case open with EMC/Legato about this? If
so, could you sent it to me? I have an EMC guy here now, and we're
troubleshooting this RTM, so that, or any feedback that you might have
would be appreciated. :)

Check the release notes for NetWorker 7.2.1 Unix. I would do that; however, I am having a difficult time finding them on EMC's every changing web site.
I personally did not open a case for this issue.

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