Davina,

There are hosts file entries on both the server and the node.  My
understanding of name resolution on Windows is that if entries exist in
the hosts files these will be used and not DNS.  

The host file entries look good but the servers file on the node has a
short name and long name whereas the servers file on the server has a
short name and two different long names, one of which matches the long
name in the servers file on the node.

Regards,

Paul Esson

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Davina Treiber
Sent: 23 March 2006 19:56
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Tape Labelling Issue

Paul Esson wrote:

> I could use some help on a tape labelling issue please.
> 
> Site is running 7.2 (Build 172) on Windows 2000 Server.  There is a 
> Storage Node running Windows 2003 and sharing tape drives with the 
> Networker Server via DDS.  
> 
> I cannot get tapes labelled for the backup of the Storage Node itself.

> When I initiate the label action it faults with an error "Cannot find
an 
> available nsrmmd service for operation on device 'rd=sap011.findel-
> education.co.uk:\\.\Tape0' Try again. 
> 
> I can see one or more nsrmmd processes running on the Storage Node.
> 
> Any suggestions on how to progress/resolve would be appreciated.

Not sure exactly what this problem would be, but it could be that there 
is a problem with the nsrmmd on the node communicating with the server. 
I would start by checking that all the forward and reverse DNS lookups 
work both ways between the server and the node, checking the servers 
file on the node, and restarting the NetWorker service on the node. Try 
connecting to the nsrexecd service on the node from the server using
echo | nsradmin -p 390113 -s storagenodename
and see whether you get the expected responses.

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