If you ask the team here what our Number One NetWorker Problem is, this is
it. We experience hung savegroups every day, mostly in our larger data
zones. As Davina said, the only "solution" is to kill the running savegroup
just before it is scheduled to run.

Interestingly, on some occasions, issuing the kill command to the client's
nsrexec process causes the group to end successfully. Go figure!

We have been discussing this with a NetWorker Product Manager. I'll post
anything I learn to the list.

Conrad Macina
Pfizer, Inc.



On Wed, 10 Aug 2005 14:57:17 -0400, Stan Horwitz <STAN AT TEMPLE DOT EDU> wrote:

>Is there any way to ensure that a problem backing up a particular
>client in a savegroup will not prevent the savegroup from ending when
>the backups all the other clients in that savegroup finish? The
>environment here consists of a NetWorker 7.1.3 server on Solaris 9
>with one storage node, also on Solaris 9, and around 200 clients. I
>notice that in some situations where the backup for a Windows server
>fails for some reason, the savegroup its in just hangs and the backup
>never gets registered as complete. This happens even when the retries
>for the savegroup is set to zero. How can I be sure that a given
>savegroup will end within a 24 hour period so that it will start
>again at its next schedule start time.
>One particular savegroup was hung for several days because a
>particular Windows client's backup just stopped, but never actually
>abended. As a result, the next day, none of the other clients in that
>savegroup were backed up. That's not good.
>
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