Networker

[Networker] registry key failure (re)

2005-05-24 10:26:52
Subject: [Networker] registry key failure (re)
From: David Gold-news <dave2 AT CAMBRIDGECOMPUTER DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Tue, 24 May 2005 10:23:12 -0400
Dre,

Start with turning off the XP firewall.

If it still fails, run a manual backup in debug mode, and that might help with the error.

eg: save -D2 "SYSTEM STATE:"

I've found solutions to errors with that...also, make sure to search the Microsoft Knowledgebase with whatever you find in the -D2 output.

Dave

Date: Mon, 23 May 2005 19:21:59 -0400
From: Dre <xqizitdre-networker AT YAHOO.COM DOT AU>
Subject: RegistRegistry - Cannot save Registry key SOFTWARE: 0x000005aa
Hi,
I am trying to backup my laptop on to an external hard drive using Networker
7.2 on a Windows XP Media Centre Edition SP2 system. I am getting the error:
"Registry - Cannot save Registry key SOFTWARE: 0x000005aa"
I have gone through the Legato Knowledgebase and have tried changing the
nsrexecd service to run as Administrator however it has not helped. I am
still getting this problem.
I was running 7.1.1 prior to this and thought I would upgrade to 7.2 to see
if the problem went away. On 7.1.1 the error message was:
"Registry - Cannot save Registry key SOFTWARE: 0x00000006"
I understand that running Networker server on Windows XP is probably not
supported but would that be causing this problem or have I missed something
else? Everything else is backing up perfectly and I have done many restore
tests to make sure it is doing it properly. If it is only because of XP that
is causing this problem I accept this, but if it shouldnt be XP causing this
problem then I would be very happy to get a "working" albeit unsupported system.
Can anyone help me with this issue please????
Thanks in Advance!
Dre

May 24 00:04:04 laptop1: * laptop1:SYSTEM STATE:\ Registry - Starting save
May 24 00:04:04 laptop1: * laptop1:SYSTEM STATE:\
C:\WINDOWS\system32\config\SECURITY_NSR
May 24 00:04:04 laptop1: * laptop1:SYSTEM STATE:\ Registry - Cannot save
Registry key SOFTWARE: 0x000005aa
May 24 00:04:04 laptop1: * laptop1:SYSTEM STATE:\ Registry - Error saving
May 24 00:04:04 laptop1: * laptop1:SYSTEM STATE:\ save: RPC error: RPC
cannot encode arguments
May 24 00:04:04 laptop1: * laptop1:SYSTEM STATE:\ save: save of SYSTEM
STATE:\ to laptop1 failed


===================================
David Gold
Sr. Technical Consultant
Cambridge Computer Services, Inc.
Artists in Data Storage
Tel: 781-250-3000
Tel (Direct): 781-250-3260
Fax: 781-250-3360
dave AT cambridgecomputer DOT com
www.cambridgecomputer.com

===================================
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*Any ideas, suggestion or comments are mine alone, and are not of my company*

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