Re: [Networker] We're getting closer

2005-04-27 16:02:41
Subject: Re: [Networker] We're getting closer
From: Stan Horwitz <stan AT TEMPLE DOT EDU>
Date: Wed, 27 Apr 2005 16:00:08 -0400
On Wed, 27 Apr 2005, Ken Gehring wrote:
>Very often, networker starts a drive operation and it takes 3 to 8 hours to
>complete. The operation can be just about anything, eject, move forward,
>verify the tape etc. It's like networker sent the command to the drive, but
>the drive never got it. When this happens, the nsrmmd for that drive gets
>locked into an uninteruptable i/o state. If we stop networker, the nsrmmd
>for that drive still hangs around and no amount of killing will get rid of
>it. This problem happens at various times on all drives. The only resolution
>so far seems to be a reboot. We have a call open with legato on this and are
>in the process of opening a call with Red Hat.
>Is there any sort of retry timer we can set for the tape operations?
>Would an upgrade to 7.1.3 help?
>Any suggestions???

Ken, you might try adjusting the nsrmmd settings for your server
installation. Its been a while since I used a 6.0 version, but under
7.1.3, these settings are found under nwadmin->server->server setup
and asking Legato tech support about this first is a good idea.

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