Hello again,
Sorry for not explaining in better detail, I will try to be more
specific here:
We are running exchange 2003 on a Windows 2003 platform, we also have
the exchange module version 4.01 installed.
We are using Legato Networker 4.1.2 also running on Windows 2003 server.
The issue we were having was regarding the backups of the Public Folders
in Exchange. We would get the following two error sets interchangeably:
* riexchange:MSEXCH:PF COM error: 0x80070005
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF Source:
Provider
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF Description:
Access is denied.
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF Processing
"CRG"
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF mbpfsv(1201):
Error backing up folder: http://RIEXCHANGE/public/Boston/ (0x000004de)
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF Processing
".Shared Calendar"
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF mbpfsv(1553):
Item backup failed for http://RIEXCHANGE/public/Boston/.Shared
Calendar/Fran Berndt.EML Error: 0x80070005
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF COM error:
0x80070005
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF Source:
Provider
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF Description:
Access is denied.
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF svmain(908):
process_pf_backup() failed with status = 0x000004de
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF The backup of
Microsoft Exchange Public Folders completed riexchange: MSEXCH:PF 0 KB
00:05:48 0 file(s)
Mar 16 21:29:50 neo.dc.ruesch.com: * riexchange:MSEXCH:PF
* riexchange:MSEXCH:PF savegrp: suppressed 226 lines of output -
Dec 07 21:14:49 neo: check daemon.log for details.
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Starting backup of folder:
"Prague"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing "Prague Conf
Room"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing "obedy NAG
PRAGUE"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing "PDS"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing "Client Rel
Group"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing "New Accounts
Group"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing ".Shared
Calendar"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Starting backup of folder:
"Tech Rolodex"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Processing "Outlook
Security Settings"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Starting backup of folder:
"Technology Calendar"
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF mbpfsv(3517): Error getting
RecordSet for "http://RIEXCHANGE/public/Technology Calendar/" Error:
0x80004005
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF COM error: 0x80004005
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Source: Provider
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF Description: Unspecified
error
Dec 07 21:14:49 neo: * riexchange:MSEXCH:PF svmain(930):
process_pf_backup() failed with status = 0x80004005
All other aspects of Exchange would backup with out any issues however
when it came to backing up Public folders we had no luck. We had many
conferences with Microsoft and Legato attempting to get to the bottom of
this with both parties blaming the other for the longest time (Over a
year). Finally yesterday we were able to get the resolution with
Microsoft releasing the hot fix for Exchange.
I hope this helps, any other questions or if you need any further
explanation please do not hesitate to let me know.
Thank you,
Joseph Rasamny
Technology
Ext 264
-----Original Message-----
From: Neild, Jim [mailto:Jim.Neild AT ssha.on DOT ca]
Sent: Friday, January 21, 2005 4:08 PM
To: Legato NetWorker discussion; Rasamny, Joseph
Subject: RE: [Networker] Solution to backing up Exchange Public Folders
with Legato
What exactly was the problem you were having, what were the symptoms,
errors, etc.?
Can you supply more details on the configuration your were having
difficulty with...ala..
- What OS is the Exchange Server was running on?
- What is the Exchange Version?
- What NetWorker Version are you running and what platform?
- Were you using the Exchange Module, if so, what version?
Just for my own edification more than anything.
Cheers,
Jim
-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
On Behalf Of Joseph Rasamny
Sent: Friday, January 21, 2005 3:02 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Solution to backing up Exchange Public Folders with
Legato
Hello all,
It's a Festivus mircale!
For those of you who have struggled to find a way to successfully backup
Microsoft Exchange public folders I have the solution! After over a year
of my company dealing with Microsoft and Legato, Microsoft has finally
acknowleged the issue was caused from their end and has released a Hot
fix; it is located in Microsofts article KB 886811.
The hot fix is not yet posted to the public but anyone can call
Microsoft up and they will send them a free link to it. We have applied
this patch and Public Folders were backed up successfully.
Good luck,
Joe.
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