Networker

Re: [Networker] Not Enough Licenses

2004-12-23 13:35:48
Subject: Re: [Networker] Not Enough Licenses
From: "Fowler, Carter" <CFowler AT LONDON DOT CA>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 23 Dec 2004 13:34:52 -0500
Thank you to all who responded to this message.  We tried applying for a
new Host ID Transfer license and deleting / re-entering all client pack
registration.  This also involved stopping / restarting the NW services,
as well as deleting the contents of the tmp directory between tries.
This appeared to resolve the issue immediately, however, 2hrs later, the
issue returned.  We do have a case open with Legato and we're still
working on it.

Thanks again!

Carter Fowler
Hardware Services Technician
Technology Services Division
600 - 380 Wellington St.
London, ON, CA, N6A 5B5
Off: 519.661.5711
Fax: 519.661.5408
Cel: 519.854.5568
cfowler AT london DOT ca

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Jon Hickmott
Sent: December 22, 2004 2:15 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: Not Enough Licenses

We are going through this right now. We found legato solution id
legato68096 which indicates you should also cleanup the /nsr/index
directory of all old servers you are no longer backing up. If
re-entering the licenses does not work you may want to perform this
clean up as well.

FYI,
Jon

--

Jon Hickmott <jonny AT uwo DOT ca> (519) 661-2111 x 86025
Unix/Database Administrator for Information Technology Services (ITS)
University of Western Ontario


Reed, Irene wrote:

>I had this too.  What legato had me do is document all my licenses
>(client's only).  Delete and recreate them.  It fixed it and I have not
>had this occur again.
>
>-----Original Message-----
>From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
>On Behalf Of Fowler, Carter
>Sent: Wednesday, December 22, 2004 12:24 PM
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: [Networker] Not Enough Licenses
>
>Hey all;
>
>We are running NW 7.1.2 on a Win2003 Server with an L700e Jukebox
>attached, all via fiber.  Backups have been working fine for the past
>month, then out of nowhere, we began receiving the following messages
in
>the daemon.log:
>
>-----
>nsrd: server info: Unable to grant SERVER (UNIVERSAL) CLIENT license to
>client blablah: Too many clients.  Maximum is 55
>-----
>
>I'm just wondering if anyone's ever seen anything like this and if
there
>is a fix for it.
>
>Cheers,
>
>Carter Fowler
>Hardware Services Technician
>Technology Services Division
>600 - 380 Wellington St.
>London, ON, CA, N6A 5B5
>Off: 519.661.5711
>Fax: 519.661.5408
>Cel: 519.854.5568
>cfowler AT london DOT ca
>
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