Hello David,
An overview is a good idea, you might call it "Start
here! guide" with pointers to the admin guide. Try to
think back on when you started using NetWorker. Was
the admin guide *fully* understandable?
>From the beginning and all through 7 years I've leaned
a lot on the admin guide and the error messages doc,
both for concepts, planning and possibly
troubleshooting (a.k.a., find out what I did wrong).
But what I always miss: more examples.
I could have used an addition to admin guide:
deployment guides / examples. A big list of how to's
and best practices. Many are implicit in the admin
guide, but we need variations, like:
- how to move clients between servers,
- how and when to share a jukebox and/or use dds,
- how to purge the index of a deleted client
- closer look at cluster backup and specially
recovers,
- how to split a big client
- staging guides and examples
these and a lot of other how to's (like many of
StorageMountain's FAQ items) don't pop up in KB.
I find that the performance tuning guide the perfect
follow up to the admin guide, and has solved many
bad-performing issues I've met, but how many get as
far as to open it?
Best regards,
Aure Cruz
============= Mensaje original ==============
David Geddes [mailto:dgeddes AT LEGATO DOT COM] escribió:
Hi,
We are trying to plan a better doc set for NetWorker
and would like your opinion. Assume that you are new
to the NetWorker product but are now responsible for
its successful implementation. Would you open the
NetWorker Admin Guide (pdf or printed) and read a
conceptual overview? Suppose the overview explained,
without going into much detail, how the features in
this product could be used to help you achieve your
goals, i.e., implement a backup and recover solution
across your enterprise. Additionally, the overview
explained how, again without going into much detail,
you could optimize your backup and recovery
operations. Is this the sort of thing that would be
useful to a NetWorker Administrator. Is it something
that
an Administrator might read or is it a safer bet to
assume that Administrators are only going to read the
docs if they're in a jam. Thanks for any help on
this!
- dg
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