Networker

[Networker] Backups failing to STK Silo

2004-10-03 13:50:03
Subject: [Networker] Backups failing to STK Silo
From: Patrick DeCelie <pdecelie AT SIAC DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Sun, 3 Oct 2004 13:51:57 -0400
Legato Admins


Our environment is
HP-UX 11.00 L3000/4
NW 7.1.2
STK 9310 Silo
ACSLS/SN6000


We see this error:
# nsrjb -v
setting verbosity level to `1'
stl_jbox_create: port = sn6000w, model = ACSLS_SILO
stl_open: port = sn6000w
stl_open: return = 2, handle = 0x7f78baf0
nsrjb: Jukebox error: stl_open completed successfully (stl_open error 2)

We are unable to contact the jukebox/Silo and perform backups.
So far, everything we have tried has not helped.  Anyone have any ideas?

We access the SN6000/ACSLS server through a firewall.  FW Admins confirmed
no packets are dropped.

The setup worked, has stopped working.

Thanks,
Pat

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