Networker

[Networker] AW: [Networker] W2k client fails to backup SYSTEM DB.

2004-09-20 09:27:51
Subject: [Networker] AW: [Networker] W2k client fails to backup SYSTEM DB.
From: Grohal Klaus <klaus.grohal AT SIEMENS DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 20 Sep 2004 15:18:43 +0200
First be shure, that the account under which nsrexecd is running (default 
system) has the rights to save the SYSTEM DB.

Now if customer was not using RSM at all then a safe way to get ride of the 
problem is to stop RSM service and move out all the files under 
C:\WINDOWS\system32\NtmsData

06/28/2004 11:51 AM <DIR> .
06/28/2004 11:51 AM <DIR> ..
08/29/2003 11:36 AM <DIR> Export
06/28/2004 11:51 AM 114,688 NTMSDATA
06/28/2004 11:51 AM 114,688 NTMSDATA.BAK
06/28/2004 11:51 AM 86,024 NTMSIDX
08/29/2003 11:36 AM 816 NTMSREG
4 File(s) 316,216 bytes
3 Dir(s) 6,127,951,872 bytes free

!! Leave all the files under Export directory as they are !!

Regards
Klaus


> -----Ursprüngliche Nachricht-----
> Von: Legato NetWorker discussion 
> [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU] Im Auftrag von Rafael Bolivar
> Gesendet: Montag, 20. September 2004 15:08
> An: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Betreff: [Networker] W2k client fails to backup SYSTEM DB.
> 
> 
> Hi all,
> 
>    a costumer's W2K client is experiencing errors when trying 
> to perform
> the backup of SYSTEM DB. The Legato server has NetWorker 7.1 
> Power Edition
> running on AIX 5.2.
> 
>    The output we get when trying to backup is the following:
> 
> * asfn1:SYSTEM DB:\ 1 retry attempted
> * asfn1:SYSTEM DB:\ Removable Storage Database - rsmow: 
> Cannot export the
> database: 0x00000005
> * asfn1:SYSTEM DB:\ Removable Storage Database - Error saving
> * asfn1:SYSTEM DB:\ save: RPC error: RPC cannot encode arguments
> * asfn1:SYSTEM DB:\ save: save of SYSTEM DB:\ to escala3 failed
> 09/16/04 14:49:42 savegrp: asfn1:SYSTEM DB:\ will retry 0 more time(s)
> 
> Does anyone have experiencied this kind of errors? Any help will be
> appreciated.
> 
> Thanks in advance,
> 
>     Rafa Bolívar.
> 
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