Probably your \\.\TapeX logical device names do not match the physical
order of the devices in the jukebox.
Run the inventory command. It should list the S/N for each drive.
Then run the command sjisn [email protected] where the b.t.l are the address
listed in the inquire for the jukebox.
The sjisn command will list the drives with their S/N by their physical
position in the jukebox.

Make sure that the logical matches the physical...

HTH,
        Itzik

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Raquel Nava
Sent: Thursday, July 22, 2004 16:47
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Problem - NW 7.0 working Silo Storagetek 9310


Hi there,

I'm trying configure my backup environment:

NetWorker Server 7.0
Windows Srv Adv 2000
FC Qlogic QLA23XX
Silo STK 9310 Powderhorn
4 drivers 9840
ACSLS 6.1.1
LibAttach 1.1


Licenses for NW 7.0, Silo Module, DDS and Dedicated SN, are OK !

I installed my NW Server, used jbconfig, my "autochanger" was
configured.

Seemingly, all rigth.

But when I try to mount / umount / inventory or label my 'volumes', the
NW
not work properly. To return this error:

Jul 21 16:17:22 wtrjo007: attribute in the device resource.
Jul 21 16:17:22 wtrjo007: NetWorker media: (warning) \\.\Tape1 reading:
read
open error: drive status is The drive is not ready and the reason is not
known
Jul 21 16:17:23 wtrjo007: NetWorker media: (info) Library `CLU6000'
resource
is out of sync: attempting to adjust drive `\\.\Tape1' status to: loaded
with volume from slot unknowm
Jul 21 16:50:03 wtrjo007: NetWorker media: (warning) \\.\Tape2 opening:
DRIVE_STATUS_NOT_READY_UNK
Jul 21 16:50:03 wtrjo007: NetWorker device disabled: (warning) Device
\\.\Tape2 is automatically disabled.


I don't know what's happening !

Anyone help me ?

Sorry my english, it's same my "NetWorker" = don't work properly !

:o)

Thank's for all.

Raquel

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