>From the laser man screen select robot manager
Select device report - this will tell you which tape is in which
physical drive.

A bit of looking (I don't have access to my AlphaStor server at the
moment so I can't give the exact location), probably config report or
something like that will match scsi tape names with physical drive
locations (the drive1 is very transitional and doesn't really feature in
troubleshooting- go for the physical location)


Haven't used Legato tech support for this sort of problem.

Bob

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Robert Maiello
Sent: 27 April 2004 15:54
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Opinions on AlphaStore: Anyone using it?


With AlphaStor..
How do you troubleshoot a tape drive/media problem when Networker says
its loading a tape in drive1 for labeling but drive1 could really be any
one of the 6 physical drives that you have?

How is Legato tech support at troubleshooting a problem (say a tape
mount
issue) when AlphaStor is involved?


Robert Maiello
Thomson Healthcare


On Tue, 27 Apr 2004 09:16:43 +0100, Wood, R A (Bob)
<WoodR AT CHEVRONTEXACO DOT COM> wrote:

>Yes, I'm using AlphaStor, have been for 3 or 4 years.
>
>Overall the experience is not bad but there are some quirks. These 
>centre around what happens when AlphaStor, Networker and reality have a

>disagreement (once you've sorted the order that you put things straight

>life gets bearable)
>
>Right now we have a bit of a problem trying to get AlphaStor to see a 
>new Networker server (Solaris server and it doesn't create the device 
>for the auto-changer that AlphaStor requires to configure the library -

>but we're working on that).
>
>Once set up it is pretty straightforward to use (don't notice that it's

>there half of the time). You soon get used to the number of messages 
>that are created for each tape operation.
>
>I'd suggest getting some training before it goes in (mmm... I must get 
>round to that...)
>
>If you have specific questions or concerns, post away, I'm sure 
>there'll be someone on this list who has the answer. :)
>
>Regards
>Bob
>
>
>-----Original Message-----
>From: Legato NetWorker discussion 
>[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
>On Behalf Of Herrmann, Dave
>Sent: 26 April 2004 17:21
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: [Networker] Opinions on AlphaStore: Anyone using it?
>
>
>I'm considering Legato's AlphaStore product to provide enhanced tape 
>management to my Networker backup system. Is there anyone in here using

>it? What are some of your opinions on it?
>
>
>
>David D. Herrmann
>
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