Networker

Re: [Networker] LTO Tapes being marked full prematurely

2003-10-09 10:42:06
Subject: Re: [Networker] LTO Tapes being marked full prematurely
From: George Sinclair <George.Sinclair AT NOAA DOT GOV>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Thu, 9 Oct 2003 10:40:29 -0400
What do you mean when you say you changed the controller? Do you mean
the software driver that manages the SCSI adapter card or do you mean
that you literally replaced piece of hardware on the library or attached
server? Just a little confused on the nomenclature here.

Thanks.

George

Jayanth D A wrote:
>
> Hi,
> We had a very similar problem with IBM 3583 SCSI drives, after weeks and
> weeks of struggle, we went through the IBM website and found the compatible
> SCSI Controller and changed the SCSI Controller to the one recommended by
> IBM, the problem now seems to have vanished.
>
> suggest you try something similar
>
> with regards
> jayanth
>
>                       George Sinclair
>                       <George.Sinclair@NOA        To:       NETWORKER AT 
> LISTMAIL.TEMPLE DOT EDU
>                       A.GOV>                      cc:
>                       Sent by: Legato             Subject:  Re: [Networker] 
> LTO Tapes being marked full
>                       NetWorker discussion         prematurely
>                       <NETWORKER@LISTMAIL.
>                       TEMPLE.EDU>
>
>                       10/09/2003 01:24 AM
>                       Please respond to
>                       george.sinclair
>
> We're using Seagate drives so IBM would do us no good. I believe our
> microcode was updated to the latest release sometime ago. Perhaps I can
> get in touch with Seagate, though. The problem, though, is that you can
> really only have one driver active and it would need to be able to
> manage both the libraries so while Seagate might have a driver that
> they'd prefer we use, I'm not sure how happy the ATL library would be.
>
> George
>
> Itzik Meirson wrote:
> >
> > George,
> > I do not know recall what drives are you using but I would suggest
> > visiting the IBM site and see what they have to say about the Adaptec
> > drivers. They provide an older/fixed driver that they recommend using
> > with their drivers. They also have some additional recommendations
> > regarding the bus speed and the microcode of the drives.
> > You can have a start by looking into
> > ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2000.
> > Regards,
> >         Itzik
> >
> > > -----Original Message-----
> > > From: George Sinclair [mailto:George.Sinclair AT noaa DOT gov]
> > > Sent: Wednesday, October 08, 2003 20:57
> > > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > Subject: Re: [Networker] LTO Tapes being marked full prematurely
> > >
> > > Since we're running Linux, we don't have the Windows driver option.
> > >
> > > "Willeat, Todd" wrote:
> > > >
> > > > I've had pretty bad luck with the Adaptec drivers. I found that the
> > original
> > > > driver from Win2K works well. This was with my Exabyte M2 drives. My
> > LTO-2
> > > > drives are FC...
> > > >
> > > > -----Original Message-----
> > > > From: McDougal, Philip H [mailto:PMcDougal AT JENNER DOT COM]
> > > > Sent: Wednesday, October 08, 2003 12:20 PM
> > > > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > > Subject: Re: [Networker] LTO Tapes being marked full prematurely
> > > >
> > > > George, what bios and driver version are you running for the 39160?
> > > >
> > > > One version, u160_xp_2000_sp4 (I think, it's been a while, could
> > have been
> > > > sp3a)  gave me a beautiful BSOD.  I finally got things moving with
> > version
> > > > u160fms40_sp5_s1  (driver version 6.1.6300 on 7/15/03) for the 39160
> > (for
> > > > windows 2000).  The Bios I'm runnig is 3.10.0
> > > >
> > > > I've also seen the "\Device\scsi\adpu160m4,did not respond".  The m4
> > tells
> > > > me what bus/drive is affected.  Unfortuntately, as George so
> > eloquently put
> > > > it, it's hard to tell what is causing the point of failure and it's
> > quite
> > > > frustrating to continously deal with an issue thats been around for
> > a while.
> > > >
> > > > Regards,
> > > > Phil.
> > > >
> > > > -----Original Message-----
> > > > From: George Sinclair [mailto:George.Sinclair AT NOAA DOT GOV]
> > > > Sent: Wed 10/8/2003 11:41 AM
> > > > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > > Cc:
> > > > Subject: Re: [Networker] LTO Tapes being marked full prematurely
> > > >
> > > >         We have Seagate, first generation LTO drives, and we
> > occasionally
> > > > see
> > > >         this problem. When it occurs, there is typically always a
> > SCSI
> > > > error(s)
> > > >         in the system log somewhere around the time the tape was
> > prematurely
> > > >         marked full. In other words, something happens on the SCSI
> > bus,
> > > >         NetWorker sees it, freaks out and marks the tape full
> > because in its
> > > >         little mind, it's doing you a favor by regarding the tape as
> > > > suspect, as
> > > >         in "I'm not gonna write to this tape any more because
> > something
> > > >         happened, and I'm not convinced that the tape was not the
> > culprit".
> > > > I
> > > >         guess I can remotely understand the reasoning, but it is
> > annoying
> > > > when
> > > >         the tape has plenty of space, and you know it was just a
> > SCSI error.
> > > > The
> > > >         real question is, what causes these SCSI errors? They seem
> > sporadic
> > > > and
> > > >         unpredictable at best.
> > > >
> > > >         For a while we were under the impression that it was a drive
> > > > problem,
> > > >         but then the attention turned to the Adaptec SCSI driver as
> > has been
> > > >         observed and commented on by several people in this forum.
> > We
> > > > checked
> > > >         cables, replaced cables with the proper LVD ones, replaced
> > the
> > > >         terminators, and at least two drives. Same problems. We're
> > running
> > > > Linux
> > > >         on the storagenode server, and the library is a StorageTek
> > L80. We
> > > >         finally replaced the kernel code with a new version of the
> > Adaptec
> > > >         driver code to see if that would fix the problem. The
> > problem has
> > > >         occurred once since the update which I think was maybe two
> > weeks
> > > > ago. I
> > > >         should note that we're also running an ATL P1000 SDLT tape
> > library
> > > > on
> > > >         this same storagenode server, but it runs on a separate
> > Adaptec
> > > > card.
> > > >         Maybe having both libraries on there, even though they're
> > running on
> > > >         separate cards, is a possible problem? I should also note
> > that in
> > > > the
> > > >         case of the StorageTek library, two LTO drives and the
> > picker share
> > > > one
> > > >         channel, and the other two drives share the other channel,
> > each
> > > > channel
> > > >         has one SCSI cable going to its respective port on the back
> > of the
> > > > dual
> > > >         channel Adaptec 39160 card. The ATL has two drives and one
> > picker
> > > > which
> > > >         share a single channel (one SCSI cable) to its dual Adaptec
> > 39160
> > > > card.
> > > >         Two separate cards. We also have the latest BIOS on both
> > cards. Who
> > > >         knows?
> > > >
> > > >         George
> > > >
> > > >         "Willeat, Todd" wrote:
> > > >         >
> > > >         > Hi Phillip,
> > > >         >
> > > >         > I'm also having problems with the LTO-2 drives in my
> > i2000. We
> > > > keep getting
> > > >         > and error 6 on the drive, which is supposed to be a media
> > problem.
> > > >         > Unfortunately, when that happens, the library takes that
> > drive
> > > > offline and
> > > >         > NetWorker just sits for hours trying to access it and
> > doesn't do
> > > > anything
> > > >         > with the other drives that still work.
> > > >         >
> > > >         > BTW, the drives are IBM, not HP...
> > > >         >
> > > >         > -----Original Message-----
> > > >         > From: McDougal, Philip H [mailto:PMcDougal AT JENNER DOT COM]
> > > >         > Sent: Wednesday, October 08, 2003 10:04 AM
> > > >         > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > >         > Subject: Re: [Networker] LTO Tapes being marked full
> > prematurely
> > > >         >
> > > >         > Is it me or are there quite a few people who keep having
> > LTO-2
> > > > drive
> > > >         > failures???  I have an ADIC Scalar i2000 with 6 LTO-2
> > drives and
> > > > had 1 DOA,
> > > >         > another failure about a week later.  Last night (almost 2
> > months
> > > > later), I
> > > >         > have 2 more dead drives.
> > > >         >
> > > >         > Do you think it's the ADIC library or the HP drives that
> > are the
> > > > problem (or
> > > >         > both)?  I'd like to know who I should be venting to before
> > I go
> > > > off on both
> > > >         > of them ;-)
> > > >         >
> > > >         > Phil.
> > > >         >
> > > >         > -----Original Message-----
> > > >         > From: Rada Uspensky [mailto:ruspensky AT RA.ROCKWELL DOT COM]
> > > >         > Sent: Monday, October 06, 2003 4:38 PM
> > > >         > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > >         > Subject: Re: [Networker] LTO Tapes being marked full
> > prematurely
> > > >         >
> > > >         > We had similar situation due to the tape drives
> > malfunction.
> > > >         > It started slowly but in a couple weeks we had hundred
> > tapes
> > > > marked full
> > > >         > prematurely.
> > > >         > Check the event log for the drive related errors and
> > contact the
> > > > vendor to
> > > >         > fix or replace drives.
> > > >         >
> > > >         > Davina Treiber <Treiber AT HOTPOP DOT 
> > > > COM>@LISTMAIL.TEMPLE.EDU>
> > on
> > > > 10/06/2003
> > > >         > 04:22:39 PM
> > > >         >
> > > >         > Please respond to Legato NetWorker discussion
> > > >         >        <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>; Please respond 
> > > > to
> > Davina
> > > > Treiber
> > > >         >        <Treiber AT HOTPOP DOT COM>
> > > >         >
> > > >         > Sent by:    Legato NetWorker discussion
> > > > <NETWORKER AT LISTMAIL.TEMPLE DOT EDU>
> > > >         >
> > > >         > To:    NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > >         > cc:
> > > >         >
> > > >         > Subject:    Re: [Networker] LTO Tapes being marked full
> > > > prematurely
> > > >         >
> > > >         > Maine, Daniel wrote:
> > > >         > > Hello!
> > > >         > >
> > > >         > > We are using Networker 7x on a Win2000 server.  It is
> > attached
> > > > to a
> > > >         > STKL180
> > > >         > > by SCSI.
> > > >         > >
> > > >         > > We are experiencing problems with the LTO tapes being
> > marked
> > > > "full"
> > > >         > before
> > > >         > > they have used it's allotted space.  Some are being
> > marked
> > > > "full' with
> > > >         > only
> > > >         > > 2g.
> > > >         > >
> > > >         >
> > > >         > What brand of drives and what brand of tapes?
> > > >         >
> > > >         > If they are Seagate drives, they will only work well with
> > certain
> > > > tape
> > > >         > brands. Maxell/Fuji/Seagate are the only ones certain to
> > work,
> > > > although
> > > >         > some others are Maxell or Fuji rebadged.
> > > >         >
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