Networker

Re: [Networker] read open error with Mammoth2 drives

2003-10-03 08:28:10
Subject: Re: [Networker] read open error with Mammoth2 drives
From: Jack Lyons <jack.lyons AT MARTINAGENCY DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Fri, 3 Oct 2003 08:26:37 -0400
I am running Networker 6.1.3 on E240 (Solaris 7) with a Exabyte X200 with 6
Mammoth2 drives, so I think we have a similar environment.

Have you made any changes to the configuration of the jukebox.  I believe
with Network versions < 6.x.x the drives were defined as 8mm 20GB?

Also, have you recently patched the server with sun patches, if so, check to
make sure the st.conf file has the necessary line for the Mammoth2 drives.

Just my $.02.

P.S. We have had huge problems with the Mammoth 2 Drives.  Each of our 6
drives has been replaced at least twice.  What has your experience been?

Jack

> -----Original Message-----
> From: Ingo Roschmann [mailto:ingo AT VISIONET DOT DE]
> Sent: Thursday, October 02, 2003 5:10 AM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: [Networker] read open error with Mammoth2 drives
>
> Hi All,
>
> we really need some good ideas:
> We have Networker Server 5.3.3 Build 267 on Solaris 8, Tape Library is
> Exabyte 220 with 2 Mammoth2-drives on a storage node.
>
> We are getting errors when trying to mount a tape which most of the time
> results in Networker hanging in the state of mounting. Exabyte Mammothtool
> writes and reads the tapes with no error on both drives.
> The errors seem to be related to the scsi bus as I can see from messages-
> file:
>
> scsi: [ID 107833 kern.warning]
> WARNING:
> /iommu@0,10000000/sbus@0,10001000/espdma@5,8400000/esp@5,8800000/st
> @5,0 (st5):
>        Error for Command: read                    Error Level: Fatal
> scsi: [ID 107833 kern.notice]  Requested Block: 0
> Error Block: 0
> scsi: [ID 107833 kern.notice]  Vendor: EXABYTE
> Serial Number: 8E002106
> scsi: [ID 107833 kern.notice]  Sense Key: No Additional Sense
> scsi: [ID 107833 kern.notice]  ASC: 0x0 (no additional sense info), ASCQ:
> 0x0, FRU: 0x0
> scsi: [ID 107833 kern.notice]  Incorrect Length Indicator Set
>
> We also have:
>
> scsi: [ID 365881 kern.info] fas:       3.0: cdb=[ 0x8 0x2 0x0 0x2 0x0 0x0
> ]
> scsi: [ID 107833 kern.warning] WARNING: /sbus@1f,0/SUNW,fas@e,8800000
> (fas0):
>        Disconnected command timeout for Target 3.0
>
>
> We suspected there is some problem with the tape library, but Exabyte
> support tested the library and drives and says ok; then we suspected the
> storage node; we replaced the storage node and the problems persist; we
> suspected the tapes being damaged and replaced them all - nothing.
>
> Does anyone have an idea if Networker itsself could be responsible for
> such
> kind of problems and how to test that?
> Any ideas very appreciated!
>
> Thanks,
> Ingo
>
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