Do you see any error message when you run your jbconfig?  Also do you have
an equivalent of /etc/LGTOuscsi/inquire on your server?  What does the out
put of that command look like.  If you could post that to the list that may
help.

Regards,
Chad Smykay, RHCE
Storage Administrator

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU] 
On
Behalf Of Julie Davis
Sent: Wednesday, September 24, 2003 1:09 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] nsrjb error message - please advise

I have recently migrated a storage node to new hardware. The storage node is
running on Solaris 8, Legato 6.1.1. My problem is that I can not see the
tapes when I run an inventory. When I run the command, "nsrjb -I" or use the
"-H" option I get the following message:

jbname_to_drive_nums: no DEV_HW_IDS_value

Does anyone know what this means? I tried reinstalling the app on the
storage node. I tried running jbconfig, to reconfigure the tape device. I
tried changing the SCSI # on the device and then re-running the jbconfig
utility. Nothing changes. I continue to receive the error message when
trying to inventory tapes.

I know it's not a cable problem because I can perform a successful UFSdump
to tape on that device.

Please provide ANY ideas.

Thanks!

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