Re: [Networker] Drive state never goes from idle to done. nsrmmd keeping drive open.
2003-09-12 12:58:31
On Thu, 11 Sep 2003 10:12:33 -0400, Donovan O'Brien <dobrien AT SIAC DOT COM>
wrote:
>We had the same annoying problem for almost a year. Open call
>with Legato finally discovered the problem. We had isolated this
>to a few clients but could not seem to find out what was hanging
>the drives. Clients would stream with a good speed and then
>abruptly halt. Drive would then become useless and all save sets
>from other clients writing to that drive would also fail. We
>found the error to be a tcp setting on the HPUX client. Seems like
>the users had a program that used ndd to set the tcp_keepalive_interval
>to 60 seconds from the default of 2 hours. The save
>sessions would time out and close the tcp sessions. Once the parameter
>was reset, we have never seen the condition again. I suggest you
>take a look and see if a particular client or set of clients are
>in the savegroup that is causing this condition and troubleshoot
>from there. Good luck.
There could be other reasons for the tcp_keepalive_interval being set that
low but one I've heard of before is to get round a firewall initial timeout
problem - of course that might not be issue for you.
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