Have you ensured that Win2K's Removable Storage Service is disabled?
You may also wish to check to see that the device in question is also
online at the device level. The last time we ran into this was due to
one of our 9840's being in offline mode, so the inquire command missed
it. Also check to ensure that all device drivers are up-to-date and
installed and a reboot has been performed prior to running the inquire
command.
Just a suggestion...
Good luck,
Carter Fowler
Hardware Service Technician
City of London
600 - 380 Wellington St.
London, ON, CA, N6A 5B5
OFF: 519.661.5711
CEL: 519.870.4956
EM: cfowler AT london DOT ca
-----Original Message-----
From: Brian Plume [mailto:brian.plume AT NTH DOT COM]
Sent: Monday, June 16, 2003 2:48 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Good afternoon everyone.
I was curious as to what the best procedure would be for scanning for
new tape drives on windows 2000 with Legato Networker 6.1.3. After a
tape drive failure and replacement, the "inquire -l" command is not
showing the drive available, even though windows 2000's device manager
sees it just fine.
Is there a way to "stop" the inquire service, and restart it, so that
networker is able to rescan and accurately display the new tape drive
without having to reboot the windows 2000 server?
Thanks in advance for any suggestions.
Brian Plume
Enterprise Storage Architect
Nth Generation Computing, Inc.
17055 Camino San Bernardo
San Diego, CA 92127
858.451.2383 (office) 858.673.8431 (fax)
mailto://brian.plume AT nth DOT com
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