6.1.1

> David Chan wrote:
>
> Just curious, what NetWorker version are  you using btw?
>
> David
>
> -----Original Message-----
> From: George Sinclair [mailto:George.Sinclair AT noaa DOT gov]
> Sent: Thursday, May 29, 2003 11:41 PM
> To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> Subject: Re: [Networker] NetWorker won't release load port door on
> library ?
>
> GUI meaning the LCD panel on the library. No, there were no error
> codes,
> just the text message.
>
> George
>
> David Chan wrote:
> >
> > GUI.. meaning the LCD panel gui on the P1000? If there is such an
> error,
> > there should be some sort of error codes that comes with it..
> something like
> > Sense Key, ASQ and ASCQ numbers.. have a look.
> >
> > David
> >
> > -----Original Message-----
> > From: George Sinclair [mailto:George.Sinclair AT noaa DOT gov]
> > Sent: Tuesday, May 27, 2003 11:32 PM
> > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > Subject: [Networker] NetWorker won't release load port door on
> library?
> >
> > Hi,
> >
> > We have an ATL P1000 with two SDLT drives. We notice that if we use
> the
> > GUI panel to load or remove tapes via the load port door, we have no
>
> > problems. However, as soon as we use the nsrjb command to deposit or
>
> > withdraw a tape via the door then the next time I attempt to open
> the
> > door from the GUI, I receive an error like:
> >
> > Removal of media not allowed from load port
> >
> > This message is displayed on the GUI. I have tried everything to get
> it
> > to unlock the door, including a hardware reset command from nsrjb
> but
> > nothing short of power cycling the library will do it. But, if I do
> > power cycle it then all is well again. From what I can determine,
> for
> > some reason, NetWorker might somehow be locking or reserving the
> load
> > port. Is there some way I can send it a command to tell it to
> relinquish
> > it? I'm not aware of any command to eject or open the load port
> door.
> > The only way I know to do this is manually from the GUI panel.
> >
> > I should note that this library is attached to a Linux storage node
> > running Redhat 7.3 and NetWorker 6.1.1. This storage node also
> manages
> > our STK L80. Our primary server is running 6.1.1 also and manages an
> ATL
> > P1000 with 3 DLT 7000 drives. We don't see these problems on this
> older
> > P1000, but then again, that's a different OS, firmware level, etc.
> Also,
> > the STK L80 doesn't allow you to move tapes around from the GUI, so
> we
> > use only the nsrjb command to deposit and withdraw tapes on that guy
> so
> > he, too, is a different beast. I should also note that we have the
> > latest firmware on the SDLT library. Furthermore, I did call Quantum
>
> > about this, and they sincerely believe that this is an issue with
> the
> > backup software, and that I should contact Legato about this matter.
>
> >
> > Would appreciate any feedback.
> >
> > Thanks.
> >
> > George Sinclair
> > George.Sinclair AT noaa DOT gov
> >
> > --
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