I was referring to the LCD panel on the jukebox. Sorry, I should have
been more specific. Not sure how to obtain the firmware level. Poked
around in the LCD panel buttons for the P1000 SDLT library, but I see
only the following numbers in the "About Quantum|ATL" button:
Revision: Application: 2.23
Revision: Boot BLock: 1.11
The "Configure library" button shows it as model: 6220050
and the "Overview" button shows the following for both SDLT drives:
Drive Code Rev: 35
Controller Code Rev: 35
Here are the corresponding numbers for the P1000 DLT 7000 library:
Revision: Application: 1.21
Revision: Boot BLock: 1.11
and the "Overview" button shows the following for the DLT 7000 drives:
Drive Code Rev: 36
Controller Code Rev: 95
That's all I could come up with in terms of "firmware" looking
information.
George
Jose Quinteiro wrote:
>
> Hello,
>
> What do you mean by "GUI panel"? The Networker GUI, or the LCD panel on
> the jukebox?
>
> Would you mind telling me what the firmware level is on both your P1000s?
>
> Thanks,
> Jose.
>
> George Sinclair wrote:
> > Hi,
> >
> > We have an ATL P1000 with two SDLT drives. We notice that if we use the
> > GUI panel to load or remove tapes via the load port door, we have no
> > problems. However, as soon as we use the nsrjb command to deposit or
> > withdraw a tape via the door then the next time I attempt to open the
> > door from the GUI, I receive an error like:
> >
> > Removal of media not allowed from load port
> >
> > This message is displayed on the GUI. I have tried everything to get it
> > to unlock the door, including a hardware reset command from nsrjb but
> > nothing short of power cycling the library will do it. But, if I do
> > power cycle it then all is well again. From what I can determine, for
> > some reason, NetWorker might somehow be locking or reserving the load
> > port. Is there some way I can send it a command to tell it to relinquish
> > it? I'm not aware of any command to eject or open the load port door.
> > The only way I know to do this is manually from the GUI panel.
> >
> > I should note that this library is attached to a Linux storage node
> > running Redhat 7.3 and NetWorker 6.1.1. This storage node also manages
> > our STK L80. Our primary server is running 6.1.1 also and manages an ATL
> > P1000 with 3 DLT 7000 drives. We don't see these problems on this older
> > P1000, but then again, that's a different OS, firmware level, etc. Also,
> > the STK L80 doesn't allow you to move tapes around from the GUI, so we
> > use only the nsrjb command to deposit and withdraw tapes on that guy so
> > he, too, is a different beast. I should also note that we have the
> > latest firmware on the SDLT library. Furthermore, I did call Quantum
> > about this, and they sincerely believe that this is an issue with the
> > backup software, and that I should contact Legato about this matter.
> >
> > Would appreciate any feedback.
> >
> > Thanks.
> >
> > George Sinclair
> > George.Sinclair AT noaa DOT gov
> >
> > --
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Note: To sign off this list, send a "signoff networker" command via email
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