Networker

Re: [Networker] RIF: [Networker] Recovery manager problem

2003-05-19 01:30:09
Subject: Re: [Networker] RIF: [Networker] Recovery manager problem
From: Richard Hoare <richard AT DATA4U.CO DOT NZ>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 19 May 2003 17:29:58 +1200
Antonio

You can download this utility from here;

ftp://ftp.legato.com/pub/nrm

There are also two patches which will probably be worth while loading.


Regards

Richard



-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Antonio Ettorre
Sent: Monday, 19 May 2003 5:10 p.m.
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] RIF: [Networker] Recovery manager problem

Richard,
    Of course i have NRM revision 1.0 installed on pc with NT 4.0 and it
works perfectly, i have realy many mistake with revision 2.0.1 on
Windows 2000. Where can i find nrmcheck? Cause this utility is not in
the zip file downloaded from Legato site

I already tried to exclude some file from fal.log but without succes.
The only thing that I have from drmtrace.log is the problem with
c:\winnt\system23 :-(

Thank's a lot


        -----Messaggio originale-----
        Da: Richard Hoare [mailto:richard AT DATA4U.CO DOT NZ]
        Inviato: lun 19/05/2003 4.45
        A: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
        Cc:
        Oggetto: Re: [Networker] Recovery manager problem



        Antonio

        First to make things clear.
        NRM revision 1.0 is for Windows NT 4.0
        NRM revision 2.0 + is for Windows 2000 SP2 should be installed.
        They should not be installed vice versa.

        Use the nrmcheck utility to confirm that the software is
compatible with
        your hardware.

        The musthave.lst file is used to add additional files or folders
to the
        Mini OS CD.
        The Blacklst.lst file is use to exclude files or folders.

        You can also edit the FAL.log file in the winnt\FAL folder and
";" out a
        file or driver that may be causing you grief. Not recommended
procedure!

        The drmtrace.log file will usually point to where the problem
resides.

        Regards

        Richard

        -----Original Message-----
        From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
        On Behalf Of Antonio Ettorre
        Sent: Monday, 19 May 2003 4:37 a.m.
        To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
        Subject: Re: [Networker] Recovery manager problem

        Hi Richard,
           i have the same problem of Claudio about create an image with
DRM,
        but
        my problem is with another directory as you can see:

        05/16/03 17:24:17 nsrd: drm:tmtool: info: Obtained valid license
for DRM
        client.
        05/16/03 17:24:33 nsrd: drm:tmtool: info: ERROR:
["CMOSSecondarySA",
        "MOS
        SSA"] IBE [DM]: ReadSnapshot failed

        with error code: 0xC000009C, S
        tart: 0x00008AF8, Size: 0x00000010
        05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR:
["CMOSSecondarySA",
        "MOS
        SSA"] IBE [DM]: ReadSnapshot failed

        with error code: 0xC000009C, S
        tart: 0x00008AF8, Size: 0x00000010
        05/16/03 17:24:38 nsrd: drm:tmtool: info: Creation of Mini-OS
image
        failed.
        Error code : 0xC0050001
        05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR:
["CMOSSecondarySA",
        "MOS
        SSA"] IBE: Include file MOS SSA

        data read error C:\WINNT\SYSTEM32
        05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR:
["CMOSSecondarySA",
        "MOS
        SSA"] IBE: Include file MOS SSA

        data read error C:\WINNT
        05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR:
["CMOSSecondarySA",
        "MOS
        SSA"] IBE: Include file MOS SSA

        data read error C:
        05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR:
["CCopyOperation", ""]
        SA
        OpenRead method returns error. SA

        class name: CMOSPSA. SA object
        name: MOS. SA error: 0xC00C010D


        So if i follow your hint i have to exclude c:\winnt\system32?
I'm a
        little
        confused about that!
        And in my case i have to create manually an image cause the
schedule
        creation of it never start.

        My backup server is one SF3800 with NW 6.1.3 and the PC is a w2k
SP3
        with
        DRM 2.0.1
        Instead if I use the DRM 1.0 for Win NT it works perfectly!

        Thank's for your help


        On Sat, 17 May 2003 09:44:44 +1200, Richard Hoare
<richard AT DATA4U.CO DOT NZ>
        wrote:

        >Claudio
        >
        >This is a common problem with NRM.
        >
        >The "data read error C:\WINNT\SCHCACHE" is the Schema cache
folder.
        >The exclusion of this folder will not prevent you booting the
server
        >with the NRM created CD.
        >When you boot from the created CDRom and connect to the
NetWorker
        server
        >this "Schema cache folder" is recovered within the system
state.
        >
        >To avoid the failure of creation of the MOS image. Add an
exclusion for
        >this folder in the blacklst.lst file.
        >
        >Kind Regards
        >
        >Richard
        >
        >P.S. I have found you have to exclude a few files on different
OS
        >installs.
        >Still able to boot and connect to the networker server.
        >
        >
        >-----Original Message-----
        >From: Legato NetWorker discussion
        [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
        >On Behalf Of Claudio Ruzza
        >Sent: Saturday, 17 May 2003 1:12 a.m.
        >To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
        >Subject: [Networker] Recovery manager problem
        >
        >Hi everyone,
        >I had several problems with an DRM installation.
        >The first problem raised on an Exchange server, Win2k sp3,
Networker
        >client.
        >My Networker server is a COMPAQ Proliant DL 380 Win2k Sp3, NW
6.1.3,
        >License manager installed and configured with two "1 Client
DRM"
        >licenses
        >installed.
        >After a succesfull installation and registration of DRM I
proudly tried
        >to
        >create my first MOS image.
        >That's the result (drmtrage.log file):

>***********************************************************************
        *
        >****
        >15:59:04) : INFORMATION: ["CCopyOperation", ""] Copy operation
has
        >started.
        >Source SA: MOS. Destination SA: MOS SSA.
        >May 15,2003 (15:59:05) : INFORMATION: ["CMOSSecondarySA", "MOS
SSA"]
        >IBE:
        >Connecting to volume C: ...
        >May 15,2003 (15:59:05) : INFORMATION: ["CMOSSecondarySA", "MOS
SSA"]
        >IBE:
        >Collecting system area sectors for volume C: ...
        >May 15,2003 (15:59:06) : INFORMATION: ["CMOSSecondarySA", "MOS
SSA"]
        >IBE:
        >Connecting to volume E: ...
        >May 15,2003 (15:59:06) : INFORMATION: ["CMOSSecondarySA", "MOS
SSA"]
        >IBE:
        >Collecting system area sectors for volume E: ...
        >May 15,2003 (15:59:07) : INFORMATION: ["CMOSSecondarySA", "MOS
SSA"]
        >IBE:
        >Excluding files from snapshot for volume C: ...
        >May 15,2003 (15:59:22) : ERROR: ["CMOSSecondarySA", "MOS SSA"]
IBE:
        >Include
        >file MOS SSA data read error C:\WINNT\SCHCACHE
        >May 15,2003 (15:59:22) : ERROR: ["CMOSSecondarySA", "MOS SSA"]
IBE:
        >Include
        >file MOS SSA data read error C:\WINNT
        >May 15,2003 (15:59:22) : ERROR: ["CMOSSecondarySA", "MOS SSA"]
IBE:
        >Include
        >file MOS SSA data read error C:
        >May 15,2003 (15:59:22) : Creation of Mini-OS image failed.
Error code :
        >0xC0050001
        >May 15,2003 (15:59:22) : ERROR: ["CCopyOperation", ""] SA
OpenRead
        >method
        >returns error. SA class name: CMOSPSA. SA object name: MOS. SA
error:
        >0xC00C010D
        >May 15,2003 (15:59:23) : UnregisterComponent returned
0x00000000

>***********************************************************************
        *
        >****
        >Has anyone seen that?
        >I went trought Legato knowledge base, but it hasn't been of
much help.
        >
        >Second problem:
        >I created an MOS image of my backup server, drmtrace.log told
me that
        >the
        >image was OK. I did a Recovery exercise with a mirror of new
disks, the
        >Image was completely installed and I did my first reboot: my
server
        >keeps
        >rebooting. :-(
        >Third problem:
        >I created a new image, slightly different (2 MB bigger than the
first),
        >drmtrace didn't complain. The MOS installation went fine, the
wizard
        >started, I enetered the bootstrap information, my server
recovered
        media
        >db
        >and client indexes. The Manual tells that at this point the
Networker
        >User
        >program should start...... It SHOULD, but it did'nt. Looking in
Task
        >manager the DR wizard was "not responding". I run manually
networker
        >user
        >and it went fine.
        >
        >Hhhhmmm, to me it seems that Recovery Manager is still too
young.
        >What's your opinion?
        >
        >Any help is greatly appreciated.
        >Thank you
        >
        >Claudio Ruzza
        >
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