Networker

Re: [Networker] Recovery manager problem

2003-05-18 22:45:24
Subject: Re: [Networker] Recovery manager problem
From: Richard Hoare <richard AT DATA4U.CO DOT NZ>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Mon, 19 May 2003 14:45:13 +1200
Antonio

First to make things clear.
NRM revision 1.0 is for Windows NT 4.0
NRM revision 2.0 + is for Windows 2000 SP2 should be installed.
They should not be installed vice versa.

Use the nrmcheck utility to confirm that the software is compatible with
your hardware.

The musthave.lst file is used to add additional files or folders to the
Mini OS CD.
The Blacklst.lst file is use to exclude files or folders.

You can also edit the FAL.log file in the winnt\FAL folder and ";" out a
file or driver that may be causing you grief. Not recommended procedure!

The drmtrace.log file will usually point to where the problem resides.

Regards

Richard

-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Antonio Ettorre
Sent: Monday, 19 May 2003 4:37 a.m.
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: Re: [Networker] Recovery manager problem

Hi Richard,
   i have the same problem of Claudio about create an image with DRM,
but
my problem is with another directory as you can see:

05/16/03 17:24:17 nsrd: drm:tmtool: info: Obtained valid license for DRM
client.
05/16/03 17:24:33 nsrd: drm:tmtool: info: ERROR: ["CMOSSecondarySA",
"MOS
SSA"] IBE [DM]: ReadSnapshot failed

with error code: 0xC000009C, S
tart: 0x00008AF8, Size: 0x00000010
05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR: ["CMOSSecondarySA",
"MOS
SSA"] IBE [DM]: ReadSnapshot failed

with error code: 0xC000009C, S
tart: 0x00008AF8, Size: 0x00000010
05/16/03 17:24:38 nsrd: drm:tmtool: info: Creation of Mini-OS image
failed.
Error code : 0xC0050001
05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR: ["CMOSSecondarySA",
"MOS
SSA"] IBE: Include file MOS SSA

data read error C:\WINNT\SYSTEM32
05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR: ["CMOSSecondarySA",
"MOS
SSA"] IBE: Include file MOS SSA

data read error C:\WINNT
05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR: ["CMOSSecondarySA",
"MOS
SSA"] IBE: Include file MOS SSA

data read error C:
05/16/03 17:24:38 nsrd: drm:tmtool: info: ERROR: ["CCopyOperation", ""]
SA
OpenRead method returns error. SA

class name: CMOSPSA. SA object
name: MOS. SA error: 0xC00C010D


So if i follow your hint i have to exclude c:\winnt\system32? I'm a
little
confused about that!
And in my case i have to create manually an image cause the schedule
creation of it never start.

My backup server is one SF3800 with NW 6.1.3 and the PC is a w2k SP3
with
DRM 2.0.1
Instead if I use the DRM 1.0 for Win NT it works perfectly!

Thank's for your help


On Sat, 17 May 2003 09:44:44 +1200, Richard Hoare <richard AT DATA4U.CO DOT NZ>
wrote:

>Claudio
>
>This is a common problem with NRM.
>
>The "data read error C:\WINNT\SCHCACHE" is the Schema cache folder.
>The exclusion of this folder will not prevent you booting the server
>with the NRM created CD.
>When you boot from the created CDRom and connect to the NetWorker
server
>this "Schema cache folder" is recovered within the system state.
>
>To avoid the failure of creation of the MOS image. Add an exclusion for
>this folder in the blacklst.lst file.
>
>Kind Regards
>
>Richard
>
>P.S. I have found you have to exclude a few files on different OS
>installs.
>Still able to boot and connect to the networker server.
>
>
>-----Original Message-----
>From: Legato NetWorker discussion
[mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
>On Behalf Of Claudio Ruzza
>Sent: Saturday, 17 May 2003 1:12 a.m.
>To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
>Subject: [Networker] Recovery manager problem
>
>Hi everyone,
>I had several problems with an DRM installation.
>The first problem raised on an Exchange server, Win2k sp3, Networker
>client.
>My Networker server is a COMPAQ Proliant DL 380 Win2k Sp3, NW 6.1.3,
>License manager installed and configured with two "1 Client DRM"
>licenses
>installed.
>After a succesfull installation and registration of DRM I proudly tried
>to
>create my first MOS image.
>That's the result (drmtrage.log file):
>***********************************************************************
*
>****
>15:59:04) : INFORMATION: ["CCopyOperation", ""] Copy operation has
>started.
>Source SA: MOS. Destination SA: MOS SSA.
>May 15,2003 (15:59:05) : INFORMATION: ["CMOSSecondarySA", "MOS SSA"]
>IBE:
>Connecting to volume C: ...
>May 15,2003 (15:59:05) : INFORMATION: ["CMOSSecondarySA", "MOS SSA"]
>IBE:
>Collecting system area sectors for volume C: ...
>May 15,2003 (15:59:06) : INFORMATION: ["CMOSSecondarySA", "MOS SSA"]
>IBE:
>Connecting to volume E: ...
>May 15,2003 (15:59:06) : INFORMATION: ["CMOSSecondarySA", "MOS SSA"]
>IBE:
>Collecting system area sectors for volume E: ...
>May 15,2003 (15:59:07) : INFORMATION: ["CMOSSecondarySA", "MOS SSA"]
>IBE:
>Excluding files from snapshot for volume C: ...
>May 15,2003 (15:59:22) : ERROR: ["CMOSSecondarySA", "MOS SSA"] IBE:
>Include
>file MOS SSA data read error C:\WINNT\SCHCACHE
>May 15,2003 (15:59:22) : ERROR: ["CMOSSecondarySA", "MOS SSA"] IBE:
>Include
>file MOS SSA data read error C:\WINNT
>May 15,2003 (15:59:22) : ERROR: ["CMOSSecondarySA", "MOS SSA"] IBE:
>Include
>file MOS SSA data read error C:
>May 15,2003 (15:59:22) : Creation of Mini-OS image failed. Error code :
>0xC0050001
>May 15,2003 (15:59:22) : ERROR: ["CCopyOperation", ""] SA OpenRead
>method
>returns error. SA class name: CMOSPSA. SA object name: MOS. SA error:
>0xC00C010D
>May 15,2003 (15:59:23) : UnregisterComponent returned 0x00000000
>***********************************************************************
*
>****
>Has anyone seen that?
>I went trought Legato knowledge base, but it hasn't been of much help.
>
>Second problem:
>I created an MOS image of my backup server, drmtrace.log told me that
>the
>image was OK. I did a Recovery exercise with a mirror of new disks, the
>Image was completely installed and I did my first reboot: my server
>keeps
>rebooting. :-(
>Third problem:
>I created a new image, slightly different (2 MB bigger than the first),
>drmtrace didn't complain. The MOS installation went fine, the wizard
>started, I enetered the bootstrap information, my server recovered
media
>db
>and client indexes. The Manual tells that at this point the Networker
>User
>program should start...... It SHOULD, but it did'nt. Looking in Task
>manager the DR wizard was "not responding". I run manually networker
>user
>and it went fine.
>
>Hhhhmmm, to me it seems that Recovery Manager is still too young.
>What's your opinion?
>
>Any help is greatly appreciated.
>Thank you
>
>Claudio Ruzza
>
>--
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Note: To sign off this list, send a "signoff networker" command via email
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