Networker

Re: [Networker] NDMP backup. Index file problem with local (Japan) file/folder names

2003-05-09 04:49:35
Subject: Re: [Networker] NDMP backup. Index file problem with local (Japan) file/folder names
From: Vitaly Porotikov <vitaly.porotikov AT NSSMB DOT COM>
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Date: Fri, 9 May 2003 17:39:00 +0900
  Tien,

    I'm not sure about Tech Support, need to make sure in our Tokyo
Legato dealer. I sent to him and NetApp support description of this
problem but still without answer.

I have problem with both "GUI display" and "recover".  Even if I try to
recover any English folder (without browsing) wich consist of Japanese
file/folder names I habe instead of Japanese names this strange
":ABCD1234.."   I guess there is incorrect index file which was sent
from NetApp.

There is index file for simple NT client:

[root@tkprzbkup4 root]# nsrinfo -t 1052416989 jpncitifs19|more
scanning client `jpncitifs19' for savetime 1052416989(Fri May  9
03:03:09 2003) from the backup namespace
D:\data\home\ag88037\Openmail\
D:\data\home\ag88037\
D:\data\home\ai14153\Documents\EXPENSE\Ф┐┘Е ╠И─ Д©║Ц┐█Ц┐┐Ц┐┬Ц┐╞Ц┐╪Ц┌╞.xls
<----------- Japanese name
D:\data\home\ai14153\Documents\EXPENSE\
D:\data\home\ai14153\Documents\FAX\KPMGЕ╝┴Е╥².doc  <---------------
Japanese name

There is index file for NetApp client (on the same machine):

[root@tkprzbkup4 root]# nsrinfo -t 1052415184 nasjpn03dr|more
scanning client `nasjpn03dr' for savetime 1052415184(Fri May  9 02:33:04
2003) from the backup namespace
/vol/nasjpn03_cf_v1dr/.snapshot/hourly.0/data_grp_cf1/CF_GRP_CMPA/:18DE000/:48DE000/20030523/(167)KBN12.xls

/vol/nasjpn03_cf_v1dr/.snapshot/hourly.0/data_grp_cf1/CF_GRP_CMPA/:18DE000/:48DE000/20030523/

/vol/nasjpn03_cf_v1dr/.snapshot/hourly.0/data_grp_cf1/CF_GRP_CMPA/:18DE000/:48DE000/

/vol/nasjpn03_cf_v1dr/.snapshot/hourly.0/data_grp_cf1/CF_GRP_CMPA/:18DE000/:0DHBD00/20030425/:DLE5900

/vol/nasjpn03_cf_v1dr/.snapshot/hourly.0/data_grp_cf1/CF_GRP_CMPA/:18DE000/:0DHBD00/20030425/:ELE5900

   I think the difference is evidently.

--
Yours,  Vitaly Porotikov aka vp12929 on ws22a963
 Plastic...  Aluminum...  These are the inheritors of the Universe!
 Flesh and Blood have had their day... and that day is past!
                -- Green Lantern Comics





Tien Ly wrote:

>
>
> Vitaly,
>
> Do you have a Tech Support case filed with us?  If yes, what is the
> case number?
>
> Do I understand it correctly that you have problem with the **GUI
> display** of non-ASCSI chars in filenames, and NOT the recover
> operation itself?  For Linux, can you see the characters correctly via
> the CLI "recover" command?  Can you select the file via the "recover"
> command and restore with DAR?
>
> Thanks,
> Tien
>
> > -----Original Message-----
> > From: Vitaly Porotikov [mailto:vitaly.porotikov AT nssmb DOT com]
> > Sent: Tuesday, May 06, 2003 4:57 PM
> > To: Tien Ly
> > Subject: Re: [Networker] NDMP backup. Index file problem with
> > local (Japan) file/folder names
> > Importance: High
> >
> >
> >   Tien,
> >
> >    We are using English version of Networker. I would  underscore
> the
> > same Legato server works with Japanese NT file names without problem
>
> >
> >
> > --
> > Yours,  Vitaly Porotikov aka vp12929 on ws22a963
> >
> >  Corry's Law:
> >         Paper is always strongest at the perforations.
> >
> > Tien Ly wrote:
> >
> > >
> > >
> > > Vitaly,
> > >
> > > Are you using the English version of NetWorker or the
> > Japanese version
> > > of NetWorker product?
> > >
> > > Regards,
> > > Tien
> > >
> > > > -----Original Message-----
> > > > From: Vitaly Porotikov [mailto:vitaly.porotikov AT NSSMB DOT COM]
> > > > Sent: Monday, May 05, 2003 11:34 PM
> > > > To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
> > > > Subject: [Networker] NDMP backup. Index file problem with
> > > > local (Japan) file/folder names
> > > > Importance: High
> > > >
> > > >
> > > >   Legato folks,
> > > >
> > > >
> > > >    We got serious problem in NDMP backup for Japanese
> > > > file/folder names.
> > > > Japanese file/folder names in index file were changed to new
> > > > strange  names:
> > > >
> > > > (from nsrinfo):
> > > >
> > > >  #nsrinfo -V -t 1052155985 nasjpn03dr|more
> > > > scanning client `nasjpn03dr' for savetime 1052155985(Tue May
> > > > 6 02:33:05
> > > > 2003) from the backup namespace
> > > > /vol/nasjpn04_cf_v2dr/.snapshot/hourly.0/data_grp_cf2/CF_GRP_M
> > >
> >
> KTG/CF_GRP_MKTG_D/CF_GRP_MKTG_U/:MWB3A00/:AFWKC00/teddy152/Readme.txt,
>
> > >
> > > > size=7627, off=43638784, app=backup(1)
> > > > /vol/nasjpn04_cf_v2dr/.snapshot/hourly.0/data_grp_cf2/CF_GRP_M
> > >
> >
> KTG/CF_GRP_MKTG_D/CF_GRP_MKTG_U/:MWB3A00/:AFWKC00/teddy152/Teddy.exe,
> > > > size=303104, off=43648000, app=backup(1)
> > > >
> > > > All :[A-Za-z0-9]  were Japanese folder names.
> > > > It means we can't use recover or nwrecover and hence DAR fast
> > > > recover in
> > > > this case, ndmp_recover works good.  We do NT backup on this
> > > > machine also
> > > > and it works fine, we can see all Japanese names in index
> > > > file. I guess this
> > > > is  NDMP protocol problem which transfer metadata  over
> > > > network to Legato
> > > > server or may be unpatched ONTAP.
> > > >
> > > > Backup server: Legato Networker 6.1.3 under Linux 7.1 RedHat
> > > > with installed
> > > > NDMP module. NDMP version is 3. NetApp Release 6.1.2R2D1.
> > > > We use DAR backup with next application settings:
> > > > - HIST=y
> > > > - UPDATE=y
> > > > - HIST=Y
> > > > - EXTRACT_ACL=T
> > > >
> > > >   I tried without DAR  and got the same result.
> > > >
> > > >   Any suggestions will be very appreciated!
> > > >
> > > > --
> > > > Yours,  Vitaly Porotikov aka vp12929 on ws22a963
> > > >
> > > >  Your mail is being routed through Germany ... and they're
> > > > censoring us.
> > > >
> > > > --
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> > > > command via email
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> > > > http://listmail.temple.edu/archives/networker.html where you can
>
> > > > also view and post messages to the list.
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> > > >
> >

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